United States Postal Service

4.0
32 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12800 State Route 144 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12800 State Route 144, West Friendship, MD
21794, United States

Hours

Reviews

4.0
32 reviews
5 stars
22
4 stars
1
3 stars
2
2 stars
1
1 star
6
  • BJ
    Benjamin Johnson
    Dec 15, 2025
    5.0
    Fantastic post office. Exceptionally helpful and courteous staff. Highly recommend making the drive to AVOID the main post office in Ellicott City.
  • MM
    Monica
    Feb 2, 2024
    1.0
    Very rude customer service, I went in and all the employee had to sorry we are closed. Nope caught an attitude and no we are closed…… This place doesn’t deserve a 1 star, bad customer service
  • KP
    Krupa Patel
    Jun 19, 2021
    5.0
    Visited the post office for passport services. Ms Kenisha was awesome. We were in and out within 15 minutes! She was efficient, and well organized and friendly. Highly recommend their services.
  • KV
    Karthik Venkataraman
    Sep 3, 2020
    5.0
    Well i second everyone who have commented. Staff is so good. Ms. Kenisha was the best. It was such a breeze to go in and get the work done. I went it for a passport renewal. she got me out in 10 mins. very kind and courteous. with so much going around with USPS, the level of customer service like the one Ms Kenisha is noteworthy. Great staff and great service!!!
  • MR
    M. Reaves
    Nov 25, 2016
    4.0
    Staff here are very nice and helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.