United States Postal Service

2.6
56 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 111 Washington Grove Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
111 Washington Grove Ln, Washington Grove, MD
20880, United States

Hours

Reviews

2.6
56 reviews
5 stars
20
4 stars
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1
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1 star
31
  • KM
    Karmen Mah
    Oct 6, 2025
    5.0
    Staff was professional helpful and I had no wait time. Much better than any post office I've ever been to
  • MM
    Mohammad
    Aug 10, 2025
    5.0
    I had an outstanding experience at the post office during my child’s passport application process. The staff member assisting me was professional, friendly, and incredibly helpful. They guided me through every step, answered all my questions patiently, and ensured all the paperwork was completed correctly. Their kindness and attention to detail made what could have been a stressful process smooth and stress-free. I truly appreciate their excellent customer service and dedication.
  • LM
    Lee Morgan
    Jul 25, 2025
    5.0
    Love all the good people at Washington Grove!! Helpful, cheerful and efficient even when they are helping others, multitasking between doing passports, looking for pieces of mail or selling stamps, they are always there!
  • LE
    Lea Enova
    Jun 20, 2025
    1.0
    We had an appointment scheduled for 3:15 PM and arrived early at 3:06 PM, only to be told that they were only accepting cash payments — something I was not informed of beforehand. To make matters worse, their machine was not working, and we were told we would have to come back another time. This lack of communication is completely unacceptable. The staff was unpleasant and unhelpful, and no effort was made to notify customers ahead of time about the cash-only policy or the technical issues. This experience was a complete waste of our time and could have been avoided with even minimal customer service or communication. The employees should know how to contact or notify customers about such important changes so we know what to expect before arriving.
  • AC
    Adam Christensen
    Dec 30, 2023
    1.0
    They've suddenly decided to eliminate weekend passport walk-in appointments. The website still lists Saturday as an option. Time wasted while trying to get our child their passport!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.