Staples

Reviews

• JJ

  Jon

  2 days ago
  4.0
  Very good for the entrepreneur and business type trying to keep your business going printing documents that you need sometimes a little short of Staff because of all the business they get one of my favorite places
• SH

  stanley Holmes

  3 days ago
  5.0
  The associate who assisted us Leah, has the absolute best attitude of anyone at any business that we visited that day! She is professional and worthy of praise. You simply can't teach what she projects to customers. If she's not in a management program; y'all have missed the boat. You got a good one, keep a good one. Accelerated duties should be happening soon. I honestly wish she trained other associates or go on and become a school teacher for younger kids. Attitude Makes The Difference!
• JS

  JoAnn Smith

  5 days ago
  5.0
  Dennis assisted me and was very professional, helpful, and knowledgeable. I was very pleased with the entire experience! Would definitely recommend to others.
• VA

  Victoria A

  Apr 15, 2026
  1.0
  If I could give this location a negative star review I would. This store is the worst location in the DMV. They also don’t have enough staff. I’m sitting outside the store and they were due to open at 8 AM (it’s 8:28 AM).
• LP

  latesha powell

  Mar 25, 2026
  2.0
  Review Title: Disappointed with in-store service on a return I visited Staples yesterday to do a return for a printer I purchased a few days ago. The manager asked for a receipt, and I didn’t have one with me. I told him that an employee took my phone number, and I was told we should be able to sort it out, but I could tell the manager wasn’t on board. He shook his head and seemed to have an attitude, which made the interaction uncomfortable. At the register, he asked me to swipe my card to process the return. There were huge boxes blocking my side of the counter, and he didn’t move them, so I had to maneuver around them to complete the return. That added unnecessary frustration to an already tense situation. If you’re going to handle returns, I’d expect clear guidance and courtesy, especially when a receipt isn’t present. A helpful, patient approach would have made a big difference. I left feeling rushed and undervalued as a customer. Tip for Staples: Ensure staff, especially sassy managers, communicate steps clearly and maintain a respectful, service-oriented tone even when policies complicate a return. A helpful, solution-focused attitude—plus keeping work areas unobstructed—goes a long way in retail.

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