United States Postal Service

2.2
154 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 150 Post Office Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
150 Post Office Rd, Waldorf, MD
20602, United States

Hours

Reviews

2.2
154 reviews
5 stars
40
4 stars
6
3 stars
2
2 stars
7
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning specific employees who displayed poor attitudes.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over unreliable service.

Cleanliness and Maintenance

The location has been described as filthy and poorly maintained, with reports of unsanitary conditions.

Positive Staff Experiences

Despite negative feedback, some customers praised specific employees for their helpfulness and efficiency.

Long Wait Times

Customers frequently mentioned long lines and slow service, particularly during busy periods.
  • JW
    Jeffrey Williams
    Nov 17, 2025
    1.0
    Place is terrible. Dirty, and rundown. The staff wasnt helpful at all. Went to get passport service, booked a reservation for 2. The alotted time didnt include filling out the forms. Long story short unless you're in and out, go somewhere anywhere else.
  • LD
    Louis Dunn
    Oct 28, 2025
    1.0
    Does not answer the phone. Tried 6 times this morning.
  • AA
    Abigail Almonte
    Oct 13, 2025
    5.0
    Workers were very sweet.
  • AB
    Ashley B
    Sep 10, 2025
    1.0
    Service is HORRIBLE been waiting for a mailbox key and change for over 30days
  • LO
    Lynette Ok
    Jul 7, 2025
    1.0
    I just spoke with the manager AJ, I don’t know who hurt her but she’s very unprofessional and extremely rude. She hung up on me twice. I will not stop until I receive justice!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.