Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0988 in Waldorf offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - St. Charles Towne Plaza Near Little Caesars Pizza, Wing Stop And United Buffet.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
160 reviews
5 stars
128
4 stars
9
3 stars1
2 stars1
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like David, Asahni, and Shawn for their helpfulness and professionalism.
Staff Attitude
While most reviews noted friendly and pleasant staff, some customers reported negative experiences with rudeness from certain employees.
Efficiency
Customers appreciated the quick service and efficiency of the store, although some mentioned occasional understaffing leading to longer wait times.
Attention to Detail
Several reviews commended the staff for their meticulous attention to detail, especially in handling packages and shipping needs.
Communication Issues
A few customers expressed frustration with communication, citing difficulties in reaching the store by phone and issues with package tracking.
- KBKeyuna Brown4 days ago5.0Asani (hopefully spelled correctly lol) was VERY helpful and prompt with getting My packages shipped out! He was very personable and remained calm and polite even when a line formed! He got Us all out in a timely manner! He was the only employee who greeted everyone as they walked through the door! Amazing employee! He should be acknowledged for his efforts!
- ADAlphonso Dean5 days ago5.0Mon'A was extremely helpful and knowledgeable of UPS policies. Should suggested several ways for me to save money and still have my packages arrive in a reasonable timeframe. She was also very professional and personable.
- SBSonja Barnes5 days ago5.0I am very glad I stopped by the UPS office today! I urgently needed notary services and Asahni was so helpful and courteous. I have not used UPS in a long while but after this experience I will be back. :)
- BCbrenda chaseNov 12, 20255.0Customer service was very, very welcoming, everyone spoke. They Offered to help me, even though they were busy working. Now, that's says a lot to me. They are the next generation, and it's so nice to see that they are stepping up. I am so proud of them. We have to have there back. Thank you Mon'a for instructing me what to do.
- AAAmanke Olafewa AMOUSSANov 10, 20255.0Excellent Customer Service! I went to return a product I bought from Amazon, and Mon’a was absolutely wonderful. She was friendly, patient, and made the whole process quick and easy. She was also incredibly kind with my kids, which made the experience even better. I truly appreciated her professionalism and warmth—amazing customer service!
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Waldorf provide?
The UPS Store #0988 in Waldorf offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store located in Waldorf?
It is located at 1282 Smallwood Dr W, Waldorf, MD 20603, US, in the St. Charles Towne Plaza near Little Caesars Pizza, Wingstop, and United Buffet.
What are the operating hours of The UPS Store in Waldorf?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store in Waldorf open on holidays?
The store is closed on November 27, 2025; December 25, 2025; December 31, 2025; January 1, 2026; and January 19, 2026. It is open with regular hours on November 11 and November 28, 2025.
What payment methods are accepted at The UPS Store in Waldorf?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store in Waldorf?
You can call them at +1 301-645-5966 or email store0988@theupsstore.com.
Can I find dining options near The UPS Store Waldorf?
Yes, nearby dining options include Wingstop, Little Caesars Pizza, and United Buffet, all located in the St. Charles Towne Plaza where The UPS Store is located.
What nearby stores or services might be useful when visiting The UPS Store Waldorf?
Nearby helpful businesses include Circuit Doctors Electric Services for building supplies, Green Habitat Construction for home improvement, and RecordVision for music and DVD shopping.
Are there local services for shredding besides The UPS Store in Waldorf?
Yes, Shred Nations, a shredding services provider, is located near The UPS Store Waldorf.
What are some nearby community and personal services around The UPS Store Waldorf?
Nearby community and personal services include Charles County Family Day Care Association, Life Journeys Writers Guild, REAL Women Rock, and Bob's Barber Shop for beauty services.