United States Postal Service

1.8
123 reviews

About

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Visit your local Post Office™ at 14605 Elm St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14605 Elm St, Upper Marlboro, MD
20772, United States

Hours

Reviews

1.8
123 reviews
5 stars
16
4 stars
5
3 stars
8
2 stars
6
1 star
88
  • JS
    Janney S.
    Aug 19, 2025
    1.0
    They open when they want to, almost 9:30am and they are still closed on a Tuesday! Literally all these people waiting and just opening up!!!
  • LM
    Lonny McDaniel
    Aug 9, 2025
    1.0
    Waiting 30mins for them to open. 9am open and it didn't open until 9:30am.
  • SE
    Shiela Elkins
    Jul 29, 2025
    1.0
    This post office can't get pre-scheduled package pickups right to save their souls. Doesn't matter if I schedule the pickup the day before or a week before. The package will sit outside my house multiple days in a row. And I usually have to call them about it before they'll deign themselves to complete the pickup. I'm not talking about once in a while. I mean *every* time I have a package pickup scheduled. (Once or twice per month for over a year.) They have the temerity to blame it on "the system", but I've used this service for several years now in multiple cities and in different states, and I *never* had a problem like this until i moved to Upper Marlboro. So, Upper Marlboro Post Office, tell me again how this is a USPS system issue and not a *you* issue! Why do postage prices keep going up despite Post Offices providing both less and lousy service?
  • NA
    Nnenne Agbai
    Jun 11, 2025
    2.0
    Unfortunately the issues persist where there are lies about attempting to deliver a package that requires signature. Each time I’m expecting one of these packages I end up having to go in to receive it. We have the ring camera so we know when no one came. Secondly, packages are delivered to neighbors and sometimes we can’t find which neighbors had it. Pricey packages have gone missing with no accountability. I’m requesting accountability be restored as we and our neighbors deserve this basic service. 🙏🏽
  • MJ
    MISS JADE
    Jul 26, 2016
    1.0
    THEY NEED BETTER WORKERS OR SOMEBODY OWES ME $150! So I paid an extra $20 to receive a package within 48 hours and three business days have passed. I called them to see where my items were then I was placed on hold for 5 minutes to be told to call back in an hour because their internal server was down. So now I can't even check to see if my $150 package came in! I HATE THIS MAIL SERVICE. THEY NEED TO BE SHUT DOWN I MEAN IT! PEOPLE HAVE IMPORTANT THINGS TO COME IN THE MAIL AND THESE PEOPLE ARE PLAYING AROUND. SHUT. THEM. DOWN.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.