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Visit your local Post Office™ at 9801 Apollo Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
terrible customer service i went to process my daughter passport and they said no walk-ins and the website said they do walk-ins, waste my time and the front desk lady very nasty, im not going never again
NS
Natasha ShaMone
Jul 28, 2025
4.0
07/23/2025- This post office usually has a long single line for service. There are at least 1-3 postal clerks at the register. This time things went fast. I kinda wish there was a way to educate consumer’s(customers) of postal changes prior to being in the line. I had four letters in a letter size envelope with key chain pouches inside each one. Now from Nov.2024 up to July 23rd; we have been placing regular stamps on the letter size envelope and just tossing them into the drive up mail box, but this time I had to come in, to purchase four stamps. Well, surprise, the clerk told me that my four items are now considered parcels and needed to be weighed!!! To mail the letter out now cost $6.80 each!!!😱😱😱
RS
Ria Smith
Nov 20, 2024
1.0
POOR CUSTOMER SERVICE AND DIRECTION. I attended this location on November 20 around 3:30 PM. Of the three people in the lobby only one woman was actively waiting in line while the others were filling out information. Since no one was directing the line or even giving a simple “hello” upon entering the store I stood behind the woman I perceived to be in line. After she was finished, I proceeded to the desk only to be told that despite standing there for the past 15 minutes I was not in line even though I explained how I had been standing behind the lady who just serviced. The clerk continued to go back and forth with me saying I assumed I was in line until the man behind me thankfully acknowledged I was there before him. I would expect the people working at the store to pay attention to the customer flow around them. Guess customer service doesn’t exist anymore, and around the holidays. SMH I won’t be visiting this again
SF
Sharron D. Faulkner
Jun 5, 2017
1.0
Always a long line
MK
Mark Kelly
Oct 6, 2012
2.0
Sta away from this Post Office if you can. It is very crowded. I can't blame the staff, but there are not enough people to wait on the crowds that are in here most of the time. An whatever you do, don't go here during Christmas rush.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 9801 Apollo Dr?
At this USPS location, you can send mail and packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos with an appointment.
Do I need an appointment for passport services at this USPS?
Yes, you typically need to schedule an appointment online for passport services, although limited walk-in hours may be available at select times.
What are the business hours for the United States Postal Service at 9801 Apollo Dr?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs and a completed application; exact pricing varies by location.
Is it possible to access PO Boxes at this Post Office after hours?
Most USPS locations provide 24/7 lobby access to PO Boxes, but access hours may vary; please check with the local office.
What nearby places can help me find the United States Postal Service at 9801 Apollo Dr?
Nearby you will find other postal offices like 'US Post Office' and 'Post Office', as well as landmarks such as 'Life Keys Training Center' and 'Innovative Estates' real estate agents, which can help you orient yourself when visiting.
Are there nearby services for legal or financial assistance close to this USPS location?
Yes, nearby you can find 'The Law Office of Jonathan Y. Newton' for legal services and 'Elite Tax & Financial Solutions LLC' for financial assistance, which might be convenient for combined errands.
Can I find housing or real estate services near the postal office at 9801 Apollo Dr?
Nearby real estate services include 'Innovative Estates', 'Jeff and Angie Buy Homes', and 'Porter House International Realty Group', all of which are close to the Post Office for your real estate needs.