United States Postal Service

2.5
129 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 808 Gleneagles Ct to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
808 Gleneagles Ct, Towson, MD
21286, United States

Hours

Reviews

2.5
129 reviews
5 stars
40
4 stars
5
3 stars
8
2 stars
2
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.

Efficiency

Customers noted long wait times and inefficiencies, particularly during busy hours, leading to dissatisfaction.

Positive Experiences

Some customers praised specific staff members for their helpfulness and efficiency, indicating that there are positive interactions amidst the overall negative feedback.
  • JR
    Jerry Stal (Eco Pro Restoration)
    Jan 2, 2026
    5.0
    Do not have to wait long in line. They really uped their game.
  • WC
    Will Del cid
    Dec 24, 2025
    1.0
    I don't know who is the mail man on charge of the loch Raven area apartment but is been 2 packaged is been claimed as delivered in the mailbox but nothing been there somebody is stealing management should keep eye on employees
  • AL
    amber lee
    Dec 13, 2025
    1.0
    They claimed to have attempted to deliver my package at 9:45 am. I was up all morning, no one attempted to deliver anything. Then they claimed that they are now holding my package at my request when I never asked anyone to hold my package. Customer service tells me I now have to go pick up my package because there’s no way they can reverse that. I go to pick up my package. They close at 2pm, I got there at 1:53pm and the doors were locked. So I wasted my time and gas trying to get a package that should have been delivered to my house from the get go but clearly people don’t want to do their jobs correctly.
  • MB
    Mary Butler
    Dec 11, 2025
    5.0
    Great people, efficient, helpful and friendly. Five Stars for sure.
  • DM
    Daniel Maher
    Dec 8, 2025
    1.0
    Worst post office. I wish I could give negative stars, they’re never staffed and there’s always something wrong where you can’t buy stamps or send packages. Avoid if you can

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.