Brand Certified
United States Postal Service
2.0(92 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
101 W Chesapeake Ave, Towson, MD
21285, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 101 W Chesapeake Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
92 reviews
5 stars
19
4 stars
3
3 stars1
2 stars
5
1 star
64
- CMCrackhead MundoFeb 19, 20265.0Beautiful painting as you walk in. I saw the bsd reviews and can say the gentleman working today had good personality and helped me with money order.
- PWPage WilliamsFeb 2, 20261.0Darlene needs to learn to have better customer service when you’re dealing with customers, she doesn’t know how to talk to people and is very rude and loud . She has a smart attitude when asking her things , tosses mail like she has no care in the world. I can see by the reviews they know about this woman but won’t take action . Maybe put this woman In the back so she can have less human Interaction since she has such a nasty attitude.
- MZMichael ZomberJan 26, 20261.0If I leave only one negative review in my entire life, it will be about Darlene at this facility. Her conduct is consistently unprofessional, hostile, and inappropriate for a public-facing federal employee. On multiple visits, despite my being courteous and respectful, she has gone out of her way to be abrasive, domineering, and outright rude. Her tone is demeaning, her manner is confrontational, and her behavior has made me genuinely dread returning to this Post Office. (I no longer work in Towson so I do not plan to). Customer service at a federal facility should meet at least a basic standard of civility and professionalism. Darlene repeatedly fails to meet that standard. Her conduct reflects poorly not only on this location, but on the Postal Service as a whole. There is no reasonable justification for subjecting customers to this level of hostility, and there is no reason a public-facing employee who treats customers this way should continue in that role. I strongly urge management to review her behavior and take corrective action.
- SLSheena LJan 12, 20261.0the Towson postal service worker name is Darlene and she was not very customer service friendly I explained to her that this will be my first time ever returning packages and I have QR codes that goes along with returning the packages so I'm not familiar with how to do it I explained everything to her in full detail and she came at me not customer service Savvy or anything just the update she needs to be a little bit more customer service friendly I understand it was 4:48 p.m. and she was getting ready to get off but she needs to give me all but my time before 5:00 p.m. it was a line and was the only one working, trying to service us but someone could have helped her and she could have had a better customer service attuide with me and the other people that was in line
- TBTara BrookyDec 30, 20255.0Actually open! Beautiful location with green marble, original woodwork, and a mural. Darlene was very kind and efficient. I’ll be making a point of stopping here for my shipping needs instead of the barren locations in the city which are out of the way and unreliable.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 101 W Chesapeake Ave?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and many locations also provide passport photo services by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment using the USPS online scheduler, though limited walk-in hours may be available.
What are the operating hours of the USPS at 101 W Chesapeake Ave?
The location is open Monday through Friday from 9:00 AM to 1:00 PM, and again from 2:00 PM to 5:00 PM. It is closed on Saturdays and Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online through the USPS website. After reserving, you'll complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours can vary, so please confirm with the local Post Office.
What nearby places can I visit around the USPS at 101 W Chesapeake Ave?
Nearby, you can visit local cafes like Starbucks and Why Wait Cakes, enjoy a meal at HALAL GYRO, or explore the Towson StarTUp innovation center.
Are there professional services near the United States Postal Service location?
Yes, several nearby professional services include Roland Oehme Landscape Architecture, Tactical Gaines, and Elite Security Inc.
What legal and financial services are located near this Post Office?
Nearby legal services include Bodie Nagle Dolina Smith, Attar Law, LLC, and James A List Esquire. For financial services, nearby are TD Ameritrade, Charles Schwab, and Chesapeake Group.
How can a customer visiting the USPS location benefit from nearby educational and government institutions?
Visitors can access services or information at nearby institutions like Baltimore County Office of Science, Maryland State Government, and Baltimore County Public Schools - Office of Special Education before or after visiting the Post Office.
Brand Certified Facts from United States Postal Service
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