Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4520 Suitland Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
115 reviews
5 stars
21
4 stars
7
3 stars
2
2 stars
8
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several specific complaints about individual employees.
Delivery Issues
Numerous reviews highlighted problems with lost or misdelivered packages, with customers expressing frustration over undelivered items and poor tracking.
Long Wait Times
Customers frequently mentioned long lines and slow service, often citing understaffing as a contributing factor.
Mixed Experiences
While some customers praised the staff for being friendly and helpful, others had negative experiences, indicating inconsistency in service quality.
Facility Conditions
The post office was described as outdated and poorly maintained, with complaints about limited parking and overall cleanliness.
- APairnora prattSep 23, 20251.0If I could give 0 stars I would. Came in today thought I was lucky nobody was in line. The clerk says come to the counter I will be right back I have to help another customer in the back. Im waiting. Waiting. Waiting. Almost 20 minutes have gone by. At this point it's a long line. Nothing. I can see people walking around and nobody says anything. I asked ia she coming back? They say she is helping another customer. Then a guy comes to the front to announce that she is helping someone thanks for your patience. Poor young lady. I had 3 big boxes and it was hard enough to get them in the building so I wasn't leaving. Terrible. They should have put a sign on the door until she was done.
- QQqisgodJul 24, 20255.0Great and quick service. Almost never has a line. All the staff are hard working and friendly. Seems like all the bad reviews are from 3-5 years ago so Im assuming the staff was terrible back then.
- MMMarksPeaceJun 27, 20241.0Given the reviews, I see that my concerns will probably go on def ears but here’s nothing…I ordered a wheel walker for my mom from Amazon. On the day of delivery, tracking stating that it was out for delivery and would arrive by 9pm. At 4 pm, the tracking message stated that the package is being held at the post for pickup per request of customer. NO ONE EVER REACHED OUT TO US. The next day I went to the post office to inquire about the package. She asked if I received a notice. I advised that no notice was left but showed her tracking info on phone. She checked and stated that the package was not there and gave me a number to call in the morning. Today, I called. I was advised that we, “do not deliver packages above the 2nd floor in high rise apartments”. I advised that the hi rise has an elevator. I was given the same response. I asked what is the difference, there are no stairs. Again I was given the same response. I counted to 5, exhaled and said thank you. Is this a universal policy or just this branch? Just does not make sense. Could you deliver to the 4th of a garden apartment with steps….make it make sense!
- SWShaun WimbushJul 9, 20221.0Everybody in that post office needs to be replaced.
- DSDenee SettlesJul 22, 20132.0Regular mail man was out couple days last week. Did not received mail from Thursday to Saturday. This is very unprofessional. And this is why the cost of postage continues to rise. We pay more for postage but the service diminishes. I talked to the post office this morning and they said I didn't have an accumulation of mail. This is how we run our postal system.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service office at 4520 Suitland Rd offer?
It offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment through the online scheduler, though some walk-in hours are available at select locations.
How much does it cost to get a passport photo at this USPS?
The current fee for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and the application. Online reservations are available at the USPS website.
Are PO Boxes accessible after regular lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but exact times may vary by location. Please check with your local Post Office for details.
What are the operating hours of this United States Postal Service location?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Which nearby places can I visit before or after my visit to the USPS at 4520 Suitland Rd?
You can visit Shadyside Park for outdoor activities or dine at Subway, both conveniently close to the Post Office.
Are there nearby automotive services near the USPS location for vehicle needs?
Yes, services like Amtech Roadside Assistance, ASE Electronics, and Ameritech Tires Inc. are nearby and can help with repairs or emergencies.
Can I combine my visit to the USPS with shopping or other errands in the area?
Absolutely. Dollar General for discount shopping and Casa Furniture for home needs are nearby, making it easy to run multiple errands in one trip.