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United States Postal Service

4.5
(95 reviews)

Business Details

10400 Shaker Dr, Simpsonville, MD
21150, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10400 Shaker Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10400 Shaker Dr, Simpsonville, MD
21150, United States

Hours

Reviews

4.5
95 reviews
5 stars
80
4 stars
2
3 stars
0
2 stars
4
1 star
9
  • MS
    Mike Shaw
    Oct 24, 2025
    5.0
    It is hard to not come out of this post office with a smile on your face, the staff are so friendly and helpful.
  • LJ
    Luis Jaramillo
    Oct 1, 2025
    5.0
    Excelente servicio 😊 muy amable la señora y todo muy rápido 👍🏻👍🏻
  • LN
    L N
    Jan 22, 2025
    1.0
    Went to drop off a package today with a prepaid label (from Poshmark). The clerk said that because he couldn't see any USPS stamp on the envelope that I had to pay for the envelope. I simply reused the original XL envelope that the seller sent the item. Clearly the packaging showed signs of being opened and taped back up. The clerk stated that people could have taken packaging material from another post office, so without a stamp on it, that means it wasn't paid for. So the clerk either 1) is implying I stole the envelope from another PO, or 2) he's double charging customers for the same item (once for the original sender and once for me re-using the same envelope). Either way, it's wrong! There are other possible scenarios too - what if the original post office didn't stamp the envelope, what if the original stamp got rubbed off or covered with the new shipping label, what if the person bought it to bring home instead using it right away, etc. If every post office across US is not following the same process, then they shouldn't be randomly making up things and trying to enforce it. There are just too many legitimate reasons why a USPS envelope might not have a stamp on it. So don't assume something unless you can prove it. So this location would rather accuse customers of stealing or double charging them without any proof. I could have easily dropped off the package in the mailbox since it's prepaid. This clerk was just not reasonable at all. It's not about the money, although it's ridiculous that I was charged $3-4 for a torn envelope that was obvious used already, it's the principle that made me write this review. It's accusations and the lack of customer service and any kind of analytical thinking. Fix your processes and train your employees. And if everyone (all USPS) is not following the same standard process, then don't accuse customers and charge them for something you don't know for sure! Definitely not coming back here.
  • LH
    Louise Hsu
    Dec 17, 2024
    5.0
    This is the BEST post office!!! There are many other post offices near me. I purposely went there (15 minutes drive) because of the past pleasant experiences. This office is tiny but is run very efficiently. I was at the end of a long line waiting to mail my Christmas packages, the line moved so fast with two workers behind the counter and it was amazing! The employees are so friendly and helpful, and the supplies are fully stocked. Kobi is AWESOME!!! He is so cheerful and does not show any stress with high volume of traffic. Kudos to all postal workers especially during the holiday season!
  • SH
    Scott Hillebrand
    Jan 4, 2024
    5.0
    Honestly one the best USPS location I have been too. The staff is very helpful and extremely kind.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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