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The UPS Store #5409 in Silver Spring offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Briggs Chaney Marketplace (Rte 29 & Briggs Chaney Rd).
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Certified by The UPS Store • Apr 05, 2026
The UPS Store
13842-A Outlet Dr Briggs Chaney Plaza, Silver Spring, MD
Good service and excellent staff. The drop-off process was very smooth. Special thanks to Ketan Patel, who helped me throughout the process end to end. And provided all the information I needed.
CR
Claire Robinson
2 days ago
5.0
I would like to highlight the exceptional service at this location. My Mom has dementia and it has been a challenge when the need arises to have her documentation notarized. The staff has been extremely kind in accommodating her limited mobility and it's appreciated very much.
WB
Wally Bressler
Mar 29, 2026
5.0
These guys are awesome. Kind, friendly, knowledgeable and helpful. One of the owners packed a gift that I was sending and, after checking the pricing for the delivery date, opened the package and put it in another box to help me save $35 on shipping. Very cool experience. I'll be going here again for my shipping needs...for sure.
JM
Jazmyne Mitchell
Mar 19, 2026
5.0
After a long, busy day, I rushed into this UPS in a flustered state moments before closing time with a large package that I still needed to organize and assemble. When encouraged to come back the next day, I explained it wasn’t an option for me because the items were due to be shipped, and I was leaving for a planned vacation the next day. The staff here were so incredible that they helped me neatly organize and pack several large electronic items that needed to be shipped back to an employer. I wish I could give more stars for this exceptional customer service. Thank you so, so much!
LL
Lindsay
Mar 17, 2026
1.0
I went this afternoon around 2:30pm and the only man working there was insanely rude. He was grumbling and making a fuss when i told him i was here to get a shipping label, like i was bothering him!! We get to a point where he states my total to ship my box and it comes out to $40. I ask if its because its the size (it was quite a big bog for my 12in tablet) he says no, its because its shipping all the way to California. I tell him the tablet inside is smaller, maybe the size difference could make it cheaper, and that the box was big because its the only one i had. But before i finished, he interrupts me and shakes my box saying that if it was smaller it would move around. First of all, i didnt get to finish. And second, i packed it with paper so it wouldnt move because its a tablet, its FRAGILE. We eventually open the box to measure the tablet itself and he SLAMS it on the freaking scale, not once but TWO TIMES. Are you kidding me. He was acting like his job was awful and treating my property with no respect. I had to take my business elsewhere with that attitude. I even ended the conversation with a thank you, have a good day at the end with no response from him. Hire someone who at least acts like they want to do their job and fire this excuse for a worker. Imagine he broke my tablet from throwing it on the metal scale? What then?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5409 in Silver Spring offer?
The UPS Store #5409 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the operating hours for The UPS Store #5409?
Monday to Friday, 8:30 AM to 7:00 PM; Saturday 10:00 AM to 4:00 PM; Sunday 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #5409 open on Sundays?
Yes, The UPS Store #5409 is open on Sundays from 10:00 AM to 3:00 PM.
What forms of payment are accepted at The UPS Store #5409?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5409 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at The UPS Store #5409.
Can I get notary services at The UPS Store #5409?
Yes, notary services are offered at The UPS Store #5409.
Where is The UPS Store #5409 located?
It is located at 13842-A Outlet Dr Briggs Chaney Plaza, Silver Spring, MD 20904, USA, at Briggs Chaney Marketplace (Rte 29 & Briggs Chaney Rd).
Are there nearby dining options near The UPS Store #5409?
Yes, 'Don Pollo of Briggs Chaney', a Peruvian and Spanish chicken restaurant, is nearby and offers a great spot for a meal before or after your visit.
What other postal or shipping services are near The UPS Store #5409?
Several locations of The UPS Store and shipping centers are situated nearby for your convenience with courier, delivery, and printing services.
Are there any retail or specialty stores close to The UPS Store #5409?
Yes, stores such as GNC for vitamins and supplements, SNIPES USA for shoes and sportswear, and Wireless Vision for mobile phones are located nearby for additional shopping needs.
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