Business Details
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Visit your local Post Office™ at 14030 Connecticut Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
14030 Connecticut Ave, Silver Spring, MD
20906, United States
Hours
Reviews
1.8
189 reviews
5 stars
26
4 stars
8
3 stars
3
2 stars
13
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, leading to a negative customer experience.
Mail Delivery Issues
Frequent complaints about misdelivered, lost, or undelivered mail and packages, causing frustration among customers.
Long Wait Times
Customers reported excessively long wait times and insufficient staff to handle the volume of customers, especially during busy periods.
Inconsistent Service Quality
While some customers praised individual staff members for their helpfulness, many others experienced poor service, indicating a lack of consistent training and professionalism.
Facility Management
Issues with the physical location, such as malfunctioning self-service machines and inadequate supplies, contributed to customer dissatisfaction.
- MPMaya PersaudNov 15, 20255.0The staff are very friendly and helpful. The process of dropping off packages is quick and the line has never been long for me. There’s a self service kiosk for people with prepaid labels, so that makes it easier for me if the line ever is too long, or I have a lot of packages.
- YHYonas HarrisOct 30, 20251.0They don’t answer the phone and the supervisor is never at the spot
- RCRosaura Figueroa cabreraOct 17, 20251.0Recientemente me he movido a esta área de la hewitt ave y lo que reparte los correos desde agosto todo el tiempo mi correspondencia llega abierta o no llega tengo el servicio de mira todo lo que va a llega a mi buzón 📪 con fotos y fechas de cuando llegara y nunca aparece no se cual es el beneficio que tiene los que se hace esta área de desaparece o leen la correspondencia de alguien cuando saber que eso es un delito
- C_Champion _13Oct 11, 20252.0Very poorly costumer service due lack of offices and personal.
- HSHildur ShawOct 8, 20255.0Our mail carrier is efficient and does an excellent job in our building. We have 94 apartments. Thank you very much United States Postal Service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located in Silver Spring?
The United States Postal Service is located at 14030 Connecticut Ave, Silver Spring, MD 20906.
What are the operating hours of this USPS location?
This USPS location is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment made through the online scheduler, though some locations offer limited walk-in hours.
How much does a passport photo cost at USPS?
The fee for a passport photo at USPS is currently $15.
Can I get a PO Box at the 14030 Connecticut Ave USPS location?
Yes, you can reserve a PO Box online and complete the setup in person at this Post Office.
Does the PO Box lobby have after-hours access?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby. However, access hours may vary by location, so check with your local Post Office for specifics.
What nearby postal services are available around this USPS location?
Nearby postal services include the US Post Office and the Post Office-Aspen Hill Carrier Annex, which also offers passport and visa services.
What nearby dining options can I visit before or after my trip to the Post Office?
You can visit nearby restaurants such as Wendy's, Pupuseria Y Taqueria Josue, Family Salgados & Sushi, Taqueria y Pupuseria El Torogoz, and Elvira's Kitchen for a variety of meal options.
Are there convenient stores and gas stations near the USPS at 14030 Connecticut Ave?
Yes, nearby convenience stores and gas stations include 7-Eleven, Sunoco Gas Station, Exxon & Mobil Stations, and Aspen Hill Exxon.