Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.8
(192 reviews)

Business Details

14030 Connecticut Ave, Silver Spring, MD
20906, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 14030 Connecticut Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14030 Connecticut Ave, Silver Spring, MD
20906, United States

Hours

Reviews

1.8
192 reviews
5 stars
29
4 stars
8
3 stars
3
2 stars
13
1 star
139

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unhelpful behavior from staff, with several instances of employees being dismissive or aggressive.

Service Efficiency

Customers frequently mentioned long wait times and slow service, often exacerbated by understaffing during busy periods.

Mail Delivery Issues

Numerous complaints were made about misdelivered or lost mail, with customers expressing frustration over the reliability of mail carriers.

Mixed Experiences

While some customers had positive interactions with specific staff members, the overall sentiment leaned heavily towards dissatisfaction.
  • VP
    virginia papadopoulos
    Feb 12, 2026
    5.0
    I'm not sure why this post office has such bad reviews. It's definitely not because of a dear lady named Ana who I've dealt with 2 times and has gone above and beyond to help me. Camilla is also another very polite and respectful employee there. Thank you ladies for all you help. If only more people took the time to share kind words and experiences this world would be a little nicer
  • JG
    Jennifer Galvez
    Jan 21, 2026
    1.0
    El personal de este lugar tiene un trato horrible , hoy fui y tuve una muy mala experiencia con ellos yo tenía que hacer un trámite pero era mi primera vez y no sabía ellos no me ayudaron ni explicaron nada al contrario mientras yo estaba preguntando ellos me ignoraron y siguieron atendiendo a otras personas todo con mala gana , en fin no vuelvo a este lugar no deberían trabajar personas así en ningún lugar
  • AM
    audie muniz
    Jan 2, 2026
    1.0
    I been there to that station for cup of Year now,and always some issues or no enough staff or are busy in the back or they are in lunch.i go there cause is close to my house otherwise I could go to twins brooks they trick me much better.
  • KC
    Keith Cook
    Dec 13, 2025
    5.0
    Contrary to other reviews, the staff here is very helpful and patient. More than I can say for my fellow customers!!
  • MR
    Miguel Ramos
    Dec 3, 2025
    5.0
    I came here to get my passport and Ana was a good worker she help me with everything

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others