Brand Certified
United States Postal Service
2.2(159 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
13217 New Hampshire Ave, Silver Spring, MD
20904, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13217 New Hampshire Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
13217 New Hampshire Ave, Silver Spring, MD
20904, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
159 reviews
5 stars
35
4 stars
11
3 stars
5
2 stars
10
1 star
98
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times due to understaffing, with many reviews mentioning only one employee working during busy hours.
Customer Service
There are numerous complaints about rude and unprofessional staff, with some customers describing their experiences as disrespectful and unhelpful.
Mail Delivery Problems
Several reviews highlighted issues with mail being misdelivered or lost, leading to frustration among customers.
Mixed Experiences
While many customers had negative experiences, some praised specific employees for their helpfulness and efficiency, indicating inconsistency in service quality.
- JSJ SFeb 6, 20261.0Every time I come to this post office there’s only one person working at the window and there’s a super long line. It takes 30+ minutes before getting to the front.
- DJDr. JamalJan 5, 20263.0Sadly, there was just one person at the helm, and nothing was moving. It was late afternoon and the line kept growing. PLEASE HIRE MORE WORKERS!!!
- JAJulie AlvesDec 30, 20251.0The worst post office I have ever been too. Employees need more help, need more staff.
- KBKathy BittingerNov 3, 20251.0Understaffed or long lines... usually both. Avoid it unless you have a lot of time to waste.
- DRDiana Dere ROct 25, 20252.010/24/2025 WHY are we receiving everyone else's mail (Avonshire HOA Silver Spring) and not our own past two weeks? Waiting for critical documents. We got mail for all the other houses and just a couple pieces that are ours. Our usual bills are missing that should have been in this week's mail; instead we have other people's bills! Can see one wrong piece of mail delivery but we had 8 pieces of wrong mail delivered this week! and our own is missing!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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