Location.com logo
Brand Certified

United States Postal Service

1.9
(190 reviews)

Business Details

110 University Blvd W, Silver Spring, MD
20901, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 110 University Blvd W! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
110 University Blvd W, Silver Spring, MD
20901, United States

Hours

Reviews

1.9
190 reviews
5 stars
33
4 stars
4
3 stars
8
2 stars
8
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Wait Times

Customers frequently reported long wait times for service, especially for passport appointments, often exceeding the expected duration.

Service Reliability

Many customers experienced issues with service reliability, including canceled appointments and lost packages, leading to significant dissatisfaction.

Staff Attitude

Several reviews mentioned a negative attitude among staff, with complaints about employees being dismissive and unprofessional.

Overall Experience

Overall, the feedback indicates a consistently poor experience at this location, with many customers advising others to avoid it.
  • GJ
    George Jacob
    Jan 21, 2026
    1.0
    The girl at the front desk is very nasty, on her personal phone when asked the question she is like they already knows about it. I told her we have been waiting but she just ignored me. I don't think she is a good fit for your office. She should be customer friendly. But the other guy he was very helpful. I think you should have him at the front desk not this girl with the ponytail.
  • SS
    Sue
    Nov 1, 2025
    1.0
    I recognize that it was my mistake for not confirming whether the vintage envelope I used with the return address placed beneath the destination address was acceptable. The letter was returned to me. When I went back to explain what happened to the same worker who accepted it initially, he raised his voice and spoke in a condescending tone, repeating that “the machine only registered your return address” and that “it’s standard to write it at the top.” While I understand the policy, I found the tone and lecture unnecessary. A simple, polite explanation and instruction to repurchase the stamp would have been appreciated.
  • MJ
    michael jo
    Mar 11, 2024
    1.0
    The worst service every I never see my life like this I want there so many time to get my mailbox key they’re not well to talk to me
  • HF
    Honest To a Fault
    Sep 11, 2021
    1.0
    The Woodmoor branch is supposed to close at 3pm on Saturday. When I arrived there today I saw a lady on her phone with a bunch of boxes. She said I was the fifth person to arrive and see that the post office was closed. She tried in vain to call the local number on the window, to no avail. There was no sign on the door stating they would close early. What a waste of gas for myself and all the other people hoping to get there before closing time. I guess they get to set their own hours? As you can see in the photos, there is nary a soul to be seen - and it’s not closing time yet. What gives, Woodmoor?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others