Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 11431 Amherst Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
11431 Amherst Ave, Silver Spring, MD
20902, United States
Hours
Reviews
1.6
305 reviews
5 stars
33
4 stars
7
3 stars
8
2 stars
8
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling disrespected and ignored.
Service Efficiency
Customers reported long wait times and inadequate staffing, leading to frustration and delays in service.
Mail Handling Issues
There were multiple complaints about lost mail and packages, with customers expressing concern over the reliability of mail delivery.
Facility Management
The post office was criticized for being disorganized and poorly managed, with reports of running out of basic supplies like stamps.
Passport Services
Many customers experienced issues with passport appointments, including long waits and unprofessional service.
- LBL. B.Nov 5, 20251.0The worst post office ever. Always short staffed, staff are rude, never have stamps or money orders. I do not reccomend.
- NSNicholas StephensOct 25, 20251.0I had 2 packages in the last week go missing from this facility. A Mitchell & Ness jersey and Marshall Thundering Herd t-shirt. Both items said delivered, but never showed up. USPS would not refund me for my items!
- EEEstherOct 3, 20255.0Staff is nice and efficient.
- CCChristineAug 15, 20251.0This post office was out of stamps last week. Imagine, a post office with no stamps of any kind. Why couldn't they quickly get some from another branch?
- ESEll SAug 5, 20251.0THIS LOCATION DOES NOT HAVE PHOTO SERVICES. No matter what the website may say, their photo machine has been "temporarily out of service" for over six months. If you go to get a passport, bring your own photos, and be prepared to pay out the nose for them.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 11431 Amherst Ave?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available.
What are the operating hours for the Post Office at 11431 Amherst Ave?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I rent a PO Box at this USPS location?
You can apply online or in person by bringing two valid IDs and a completed application. Online rental is available via the USPS website.
Are PO Box lobbies accessible after hours at the Amherst Ave Post Office?
Most USPS locations provide 24/7 access to PO Box lobbies, but hours may vary. Check with the local Post Office for specifics.
Where can I find photo services nearby for passport or other needs?
Photo & Video Hut is a nearby professional service offering event photography, which may assist with photo needs.
Are there nearby dining options to visit before or after coming to the Post Office?
Yes, there are various nearby restaurants including Ruan Thai Restaurant, Ren's Ramen, Brothers Restaurant, and La Baguette 20 bakery.
What convenience stores are nearby for quick purchases around the Post Office?
7-Eleven and bp gas station with a convenience store are nearby for snacks, drinks, and automotive needs.
Is there a car rental agency near the USPS location for customer convenience?
Yes, Enterprise Rent-A-Car is nearby, offering vehicle rental services for visitors requiring transportation.