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Visit your local Post Office™ at 940 Thayer Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or unprofessional.
Package Handling
Numerous reviews highlighted issues with lost or misplaced packages, leading to frustration and distrust in the service.
Long Wait Times
Customers frequently complained about long lines and slow service, especially during peak hours, indicating a need for better staffing.
Inconsistent Operations
There were multiple reports of the post office not adhering to posted hours, leading to customer frustration.
Mixed Experiences
While some customers praised the friendly service from certain staff members, many others had negative experiences, suggesting inconsistency in service quality.
MS
Ming Siri
Nov 5, 2025
1.0
The asian lady staff why ? She look angry all the time. not impolite , speak rudely. If she don’t want to work she can sleep at home all day all year
SM
Snow M
Oct 24, 2025
1.0
I had my own label and I dropped my package in that drop off box meaning I didn’t wait to get the receipt. It was stolen! It’s so expensive! The employees there take advantage of packages that aren’t scanned for. If you use this location please make sure you wait in the line and get that receipt or you will lose money! People be stealing our hard earned money, God will deal with them.
RG
rustedaspie Jon G
Oct 14, 2025
3.0
the second avenue and spring street location (now an apt building) was likely sold by usps nationally to comply with a 2006 law requiring the USPS to fund their retirement plan 75 years in advance. Law was repealed in 2021. But retired postal workers must accept medicare advantage health insurance as an employer benefit not original medicare. Bethesda lost 2 post office locations to sales to prepay retirement plans- one on Arlington road now an apartment building. The other was a historic building with a madonna of the trail statue. Only USPS location left there is on rt 355 at the bottom of Adagio apts.
AL
Amare Law
Aug 18, 2025
5.0
Customer Service at its BEST !!!
Thank you so much,
Konjit Kitaw
PP
pureAngelik
Aug 13, 2025
1.0
Only one lady was working there so it was so SLOW and dont get me started on the amount of mosquitoes 😒
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 940 Thayer Ave?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this USPS location?
Yes, you generally need to schedule an appointment online for passport services, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 940 Thayer Ave?
The Post Office is open Monday through Friday from 9 AM to 5 PM, and Saturday from 9 AM to 3 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at the USPS website, then complete the setup in person at your local Post Office.
Is there 24/7 access to PO Boxes at the 940 Thayer Ave Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for specifics.
Where is the nearest coffee shop if I visit the USPS at 940 Thayer Ave?
Prime Coffee & Bakery, a cafe and bakery, is located nearby and a convenient spot to enjoy a coffee before or after your visit to the Post Office.
Are there fitness options close to the USPS location on Thayer Ave?
Yes, Club Pilates and Fitness Together gyms are nearby, providing great options if you'd like to work out before or after your postal errands.
What dining options are near the United States Postal Service at 940 Thayer Ave?
You can find nearby restaurants like Negril - Silver Spring and Underground Pizza Company Silver Spring, ideal for a meal after visiting the Post Office.