Business Details
13842-A Outlet Dr Briggs Chaney Plaza, Silver Spring, MD
20904, United States
Certified by The UPS Store • Feb 01, 2026
(301) 890-0111
Certified by The UPS Store • Feb 01, 2026
https://locations.theupsstore.com/md/silver-spring/13842-a-outlet-dr-briggs-chaney-plaza
Certified by The UPS Store • Feb 01, 2026
About
Certified by The UPS Store • Feb 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5409 in Silver Spring offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Briggs Chaney Marketplace (Rte 29 & Briggs Chaney Rd).
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 01, 2026
The UPS Store
13842-A Outlet Dr Briggs Chaney Plaza, Silver Spring, MD
20904, United States
Hours
Certified by The UPS Store • Feb 01, 2026
Reviews
4.6
355 reviews
5 stars
319
4 stars3
3 stars2
2 stars0
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Ketan and Amixa, received high praise for their professionalism, friendliness, and willingness to assist customers.
Efficiency
Customers noted the quick and efficient service provided, often completing transactions in a timely manner.
Cleanliness and Atmosphere
The store is consistently described as clean, well-organized, and welcoming, contributing to a pleasant customer experience.
Mixed Experiences
While many reviews are positive, there are a few mentions of rude behavior from staff, indicating inconsistency in customer interactions.
- JGJenaye Green1 day ago5.0This store is absolutely amazing. Customer service is outstanding. They extremely helpful, patient, kind, and caring. I’d recommend this store to everyone. Take the drive to come here and connect with Ketan and Amixa!
- OGOsei GodfredJan 28, 20265.0The staffs were so nice to me I really appreciate it thank you
- RGReyes GustavoJan 16, 20265.0Very satisfied with their profesional Services ketan and Amixa were so patient and professional helping me out through my returns .
- SMSonia MurphyJan 16, 20265.0UPS Briggs Chaney is the best in Eastern Montgomery County. They are helpful, professional and courteous. Ami a and Ketan are polite. I go to this UPS for all my packing and shipping needs. I highly recommend this business.
- KBKiyan BrownJan 8, 20261.0I had the worst experience today at this location. I don’t like to write bad reviews but I couldn’t let this one slide. I came to return few things some of them just needed the barcode printed and some not. I didn’t know the difference because i had already paid online for the shipping. She was rudely telling me “no no no you have to print. And next time come prepared it is not our job to close the box for you.” I just tell her I printed both pages because I wasn’t sure witch one they will use before i close the box. She request that i had a box even though i had already put it in a seal bag and just needed to scan the barcode, then i paid for a box and when i cane back she accepted the package of a guy in front of me without box. And again she was so rude with me. In addition to that there was another lady that was complaining with her because she told her coworker to charge for something that he wasn’t going to charge at first and the other lady was mad at her. She is really bitter and disrespectful.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5409 in Silver Spring offer?
The UPS Store #5409 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the operating hours for The UPS Store #5409?
Monday to Friday, 8:30 AM to 7:00 PM; Saturday 10:00 AM to 4:00 PM; Sunday 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #5409 open on Sundays?
Yes, The UPS Store #5409 is open on Sundays from 10:00 AM to 3:00 PM.
What forms of payment are accepted at The UPS Store #5409?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5409 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at The UPS Store #5409.
Can I get notary services at The UPS Store #5409?
Yes, notary services are offered at The UPS Store #5409.
Where is The UPS Store #5409 located?
It is located at 13842-A Outlet Dr Briggs Chaney Plaza, Silver Spring, MD 20904, USA, at Briggs Chaney Marketplace (Rte 29 & Briggs Chaney Rd).
Are there nearby dining options near The UPS Store #5409?
Yes, 'Don Pollo of Briggs Chaney', a Peruvian and Spanish chicken restaurant, is nearby and offers a great spot for a meal before or after your visit.
What other postal or shipping services are near The UPS Store #5409?
Several locations of The UPS Store and shipping centers are situated nearby for your convenience with courier, delivery, and printing services.
Are there any retail or specialty stores close to The UPS Store #5409?
Yes, stores such as GNC for vitamins and supplements, SNIPES USA for shoes and sportswear, and Wireless Vision for mobile phones are located nearby for additional shopping needs.
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