Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Silver Spring, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
230 reviews
5 stars
117
4 stars
32
3 stars
20
2 stars
17
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported rude and unhelpful interactions.
Product Selection
Customers appreciated the good selection of office supplies and furniture, noting that the store is well-stocked with a variety of items.
Store Conditions
Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall store appearance, which detracted from the shopping experience.
Efficiency
There were complaints about slow service and long wait times, especially in the copy and shipping areas, indicating a need for better staffing and management.
- AKAlex KingcoleDec 5, 20254.0Good selection of office chairs. Go here 1st.
- DLDAndre LemonNov 29, 20252.0I went to staples store and I waited in line and I told the lady at the cashier that im pickup a UPS package at this store location so I gave her my full name and show her the tracking number on my phone and she type in the tracking number on the computer all the sudden she telling me my package is not here until Monday. What do she mean my package is not there yet? I told her 3 or 4 times that I spoke to the other lady on the phone the other day that my package is ready to pickup and then she had a bad attitude and she type the tracking number again and saying the package will be there on Monday. The lady at the cashier really pissed me off and she didn't look good enough in the correct way so what is she talking about. So finally thank god the other lady that I spoke too on the phone she help me out to find the package and she was professional and kind all i want to say thank you for your help. The lady who working the cashier is unprofessional and impolite. I told her is a big envelope where says UPS not a box i dont understand she look the box for the tracking number thats why I was so upset.
- AMAntony MathiasNov 21, 20255.0Great deals on stationery. Go to place for office supplies.
- CMChristine MalichNov 20, 20255.0Stunning Customerservice at the Layhill location of Staples. I went into mail a package and got servicing immediately. The person handling it was able to multitask as there was a line and even found rewards for me. That made me want to go ahead and see if I could find an inexpensive printer. I was stunned with the Customer Service there too. Right away somebody came to help me and they found somebody who knew where to find what I was looking for.
- EAErol AsuSep 19, 20251.0Terrible area.
Frequently Asked Questions About Staples
What products does Staples in Silver Spring, MD offer?
Staples offers a wide range of products including Chromebooks, laptops, printers, office supplies, furniture, and Apple products.
What services are available at Staples in Silver Spring?
Staples provides print services, tech services, shipping, recycling, direct mail, design services, passport photos, Amazon returns, and iPostal1 services.
What are the store hours for Staples in Silver Spring, MD?
Staples is open Monday to Friday from 8 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 10 AM to 6 PM.
What payment options does Staples accept?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Staples in Silver Spring offer pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I recycle electronics and ink cartridges at Staples in Silver Spring?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
What brands are available at Staples in Silver Spring?
Brands available include Amazon, Avery, BIC, Dell, HP, Apple, Microsoft, Logitech, Canon, Epson, and many more.
Are there any nearby professional services I can visit after shopping at Staples?
Yes, SDL Creative Studios offering event photography and KeyMe Locksmiths providing locksmith services are nearby.
Are there any nearby places to grab a meal or a drink near Staples in Silver Spring?
Nearby restaurants include Irenes Pupusas for Salvadoran food, Stained Glass Pub for drinks and sports bar atmosphere, and Gnomus Bowls for healthy smoothies and cafe options.
Where can customers access medical or pharmacy services near Staples in Silver Spring?
MinuteClinic at CVS and CVS Pharmacy are nearby for walk-in clinic and pharmacy needs.