Business Details
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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Silver Spring, MD provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
8501 Georgia Ave, Silver Spring, MD
20910, United States
Hours
Reviews
3.1
149 reviews
5 stars
66
4 stars
12
3 stars
5
2 stars
9
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their friendliness and helpfulness, others are criticized for rudeness and lack of assistance.
Efficiency
Many customers reported slow service and long wait times, with some expressing frustration over inefficient processes and understaffing.
Parking Issues
Parking is frequently mentioned as a challenge, with customers noting difficulty in finding convenient parking near the location.
Mixed Experiences
Overall experiences vary widely, with some customers having excellent interactions while others report significant dissatisfaction.
- TCTina C4 days ago1.0I am writing to formally report a missing package that I personally dropped off at this FedEx location, and to request immediate assistance, as I have been unable to get help through customer service or the claims system. On December 10, I went to the FedEx location at 8501 Georgia Ave, Silver Spring, MD 20910. On the same day, I created the shipping label at the store and dropped off the package in person. This package was supposed to arrive before Christmas, but it has never been delivered and now appears to be missing entirely. Since then, I have contacted FedEx customer service and the store multiple times. Unfortunately, every representative has redirected me elsewhere, and no one has been able to locate the package or take responsibility for resolving the issue. I have clearly stated each time that this is a missing package dropped off at a FedEx store, yet I continue to receive no solution. Additionally: - The online claims system does not work for me and repeatedly states that the tracking number is invalid, even though this is the only tracking number I was provided. - I am being asked to submit photos or proof of drop-off, which is unreasonable, as I handed the package directly to the FedEx location. I was not informed at the time that additional documentation would be required. At this point, I am extremely frustrated and disappointed by the lack of support. I would like clear guidance on: 1. How FedEx plans to investigate a package that was dropped off at one of your own locations 2. How I can properly file a claim when the system does not accept my tracking number 3. What resolution or compensation is available for this lost package Please escalate this issue as soon as possible. I am requesting a prompt response with concrete next steps.
- MBManan BiyaniDec 31, 20254.0Parking not easy. Aman (idk if he's the manager,etc) is a great guy. Smooth service
- DDDW20unoDec 13, 20255.0I always do self-service when I go here. So I can’t comment on the staff. But regarding the self-services, I had no issues with dropping off packages or faxing.
- ABAmanda C BroadnaxDec 3, 20255.0Able to get done.
- ESEmily A. SmithNov 23, 20255.0The team here is always so helpful!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services are offered at FedEx Office Print & Ship Center in Silver Spring?
The center offers printing and shipping services including FedEx shipping, copying, digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the opening hours for FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located?
It is located at 8501 Georgia Ave, Silver Spring, MD 20910, USA.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does FedEx Office Print & Ship Center offer online and mobile printing options?
Yes, they provide online printing and mobile printing services including the option to upload documents online for print and pick-up or delivery.
Can I get my passport photo taken at FedEx Office Print & Ship Center?
Yes, passport photo services are available on-site.
Is there a computer rental service available at FedEx Office Print & Ship Center?
Yes, customers can rent computers at this location for their convenience.
What nearby places can I visit around FedEx Office Print & Ship Center?
Nearby places include First Voice International for counseling and mental health services, Bank of America for financial services, and Office Depot for office supplies and electronics.
How can nearby transit and landmarks help me find FedEx Office Print & Ship Center?
The center is located near the Wayne Plaza shopping center and close to several radio stations like WMMJ and WKYS 93.9, making it easier to navigate this part of Silver Spring.
Are there dining options near FedEx Office Print & Ship Center?
Yes, there are dining options nearby such as Sweetgreen, a health food salad bar, Subway sandwich shop, and Copper Canyon Grill for barbecue and grill meals.