Brand Certified
United States Postal Service
2.5(128 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
816 E Salisbury Pkwy, Salisbury, MD
21801, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 816 E Salisbury Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
128 reviews
5 stars
40
4 stars
9
3 stars
3
2 stars
5
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Delivery Issues
Numerous complaints about lost packages, misdelivered mail, and poor handling of deliveries were noted, leading to frustration among customers.
Wait Times
Customers frequently mentioned long wait times and understaffing, causing dissatisfaction with the overall service experience.
Passport Services
There are significant complaints regarding passport services, including unavailability of staff and poor customer interactions.
- MGMichael G.Feb 25, 20261.0Claimed to attempt delivery and never did, I literally have a ring doorbell that not once saw anyone attempt delivery. They just didn't want to bring my package to my door because I live in an apartment and it's easier to be lazy.
- MYMeg YohnFeb 21, 20262.0Manager is very friendly - and do appreciate service received from her personally, but overall this entire establishment is a complete disaster. The carriers will not deal with certified mail appropriately and you can stand on your porch and watch them throw pink slips in your mailbox. Three times in two weeks they haven't even attempted to check if someone was home -- or pick up the package at all. First time we went to pick it up at the post office because the tracking said it was there. Hebron said it's not there, but in Salisbury -- contrary to the website and pink slip. Second time I was able to chase the carrier around the block and they said "oh sorry, were just doing roll by's because we're behind, you know, very busy" and let me sign for it -- okay, but when our mail will get returned to sender? Not acceptable. Do your job. I didn't send it certified. I didn't request it--its just how it's sent. Then yesterday, we lodged a complaint when it happened again. My fiance spoke with the manager who said to come by Salisbury any time between 9 and 1:30 to get it. I came by, and they swear it's at Hebron. I'm at Hebron, and they swear they don't have it and are calling Salisbury. This is over 10 hours we've spent chasing down and making calls about packages in 2 weeks. Absolutely absurd.
- JJJawnMaineFeb 3, 20264.0Only issue was the wait time but thats life 😆
- AAAle AJan 30, 20265.0I’ve had to wait a long time in line several times in the past but today I went in to renew my passport with my four siblings. Even though it was really busy in there, John rapidly stopped what he was doing to attend to us since we had an appointment. He made the experience super smooth and quick! He was funny and super amiable! As part of the application process he was reviewing, he asked if I was a student and then took his time to wish me luck in my studies and was extremely friendly with my dad and my whole family. We need more people like him in this world! Even though he was busy and probably stressed, he still helped all four of us through the process with a smile and charisma! Thank you John, for your excellent service at our 11:30 am appointment on 1/30/26!
- IMIndia MarshallDec 29, 20251.0Dropped 2 packages off last month inside at their drop off. I didn't know anything about a selfcheckout being it already had labels on both boxes.The company only recieved one device. And the other never arrived. I've lost money and the device as a result. I came in today and basically was told its no way to recover the box. Basically no lost and found. I was also told they have no cameras inside where the drop off box is. The company wont work with me and the box was clearly stolen on the inside. No way one was scanned and not the orher. Way to ruin the rest of my year.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Salisbury?
The United States Postal Service is located at 816 E Salisbury Pkwy, Salisbury, MD 21801.
What are the operating hours of this USPS location?
The USPS location is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:30 AM to 1:30 PM, and closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Complete and print your application form before applying.
Do I need an appointment for passport services at this USPS?
Yes, most Post Offices that offer passport services require an appointment scheduled online. Limited walk-in hours are available at select locations.
What is the fee for taking a passport photo at the USPS?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this post office?
Yes, you can reserve a PO Box online or in person. You can search availability and complete the reservation process at the USPS website.
Is 24/7 access available for PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this location for exact access times.
Are there places to eat near the USPS at 816 E Salisbury Pkwy?
Yes, nearby restaurants include La Tolteca Mexican Restaurant, The Ugly Pie bakery, Subside Deli, Burg3r Bro's burger restaurant, Shah’s Halal Food, and Pizza Hut. These offer great options before or after your visit to USPS.
Where can I get printing or copying services near the USPS location?
Minuteman Press Printing Copying of Salisbury is located nearby, offering printing and sign making services that might be convenient during your USPS visit.
What nearby transportation services can help me get to USPS at 816 E Salisbury Pkwy?
Trinity Transportation Service LLC is nearby to assist with transportation needs to and from the USPS location.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website