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Visit your local Post Office™ at 816 E Salisbury Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and poor handling of mail have been noted, leading to frustration among customers.
Long Wait Times
Customers frequently mention long lines and slow service, particularly during peak hours, which contributes to a negative experience.
Inconsistent Experience
While some customers report excellent service and efficiency, others have had very negative experiences, indicating inconsistency in service quality.
Passport Services
There are significant complaints regarding passport services, including unavailability of staff and poor customer interactions.
DC
Deb Clark
6 days ago
1.0
They suck. Constantly getting others mail. Have reported to supervisors on rt 50 in salisbury, md. Nothing changes
BJ
Betty J
Nov 10, 2025
5.0
The employee very friendly and answered all my questions
DW
David Walker
Sep 23, 2025
5.0
I visited this post office last week and even though it wasn't service with a smile, I got what I came for, bought what I needed and left without a line and without a whole bunch of foolishness. I will return to this post office any time I am in Salisbury.
RR
Ronesha
Aug 26, 2025
1.0
They won't deliver my package which should have been left at my door or in my mailbox. Claimed no one was home when I was in my living room and NO ONE knocked. Just left a paper on my door. Went in (which i am disabled and should not have had to go through all this) they said someone would resend my package today but no one did. I want my delivery. Every time I call, someone says hello and hangs up. I want my items.
MM
Megan Mills
Jul 18, 2025
1.0
Had to come to this specific post office because it is the Main Branch. Worst experience ever!!!!! I had mailed a money order the previous month to pay a bill. Somehow in the delivery process the envelope was torn in half, including the money order. I had to come to a main branch post office to complete a form to reissue the money order. When i came in and explained why I was there the woman was like, "i dont know what form you are talking about." Excuse me? I was told to come here because this specific post office handles this. Then she looks at me and says i have to pay a fee because i tore the money order. What?!?! I just explained it to you what happened. I sure didnt mail it torn in half! Pathetic excuse of a postal service. If you dont have to come here, DON'T!!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Salisbury?
The United States Postal Service is located at 816 E Salisbury Pkwy, Salisbury, MD 21801.
What are the operating hours of this USPS location?
The USPS location is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:30 AM to 1:30 PM, and closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Complete and print your application form before applying.
Do I need an appointment for passport services at this USPS?
Yes, most Post Offices that offer passport services require an appointment scheduled online. Limited walk-in hours are available at select locations.
What is the fee for taking a passport photo at the USPS?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this post office?
Yes, you can reserve a PO Box online or in person. You can search availability and complete the reservation process at the USPS website.
Is 24/7 access available for PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this location for exact access times.
Are there places to eat near the USPS at 816 E Salisbury Pkwy?
Yes, nearby restaurants include La Tolteca Mexican Restaurant, The Ugly Pie bakery, Subside Deli, Burg3r Bro's burger restaurant, Shah’s Halal Food, and Pizza Hut. These offer great options before or after your visit to USPS.
Where can I get printing or copying services near the USPS location?
Minuteman Press Printing Copying of Salisbury is located nearby, offering printing and sign making services that might be convenient during your USPS visit.
What nearby transportation services can help me get to USPS at 816 E Salisbury Pkwy?
Trinity Transportation Service LLC is nearby to assist with transportation needs to and from the USPS location.