United States Postal Service

2.1
125 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7000 Golden Ring Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7000 Golden Ring Rd, Rosedale, MD
21237, United States

Hours

Reviews

2.1
125 reviews
5 stars
26
4 stars
9
3 stars
3
2 stars
5
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and dismissive.

Efficiency

Customers frequently reported long wait times and inadequate staffing, leading to frustration and delays in service.

Mail Handling Issues

There were multiple complaints about lost packages and mail being delivered to incorrect addresses, indicating significant issues with mail handling.

Staff Attitude

Many reviews noted a negative attitude among staff, with several customers feeling treated as a nuisance rather than valued patrons.

Mixed Experiences

While many reviews were negative, a few customers reported positive interactions with specific staff members, suggesting inconsistency in service quality.
  • CS
    Candace Seubert
    Oct 31, 2025
    1.0
    No wonder they have such bad reviews. The people that work here have ZERO customer service skills and I have never once come to this location and had an even decent experience. The workers are RUDE and always have an attitude when asking simple questions. If I could rate 0 stars, I would.
  • JJ
    Jumbo
    Oct 31, 2025
    1.0
    How are they going to have 5 people standing around and say "we are closed for the day". Absolute incompetence.
  • KR
    Karen Richmond
    Oct 30, 2025
    1.0
    When I went to the Rosedale Post Office to send a package, I was told I had to go to another location if I had to pay. It appears they only accept prepaid packages.
  • JP
    Jack Paris
    Sep 11, 2025
    1.0
    Extremely poor customer service skills
  • DP
    Dot Paul
    Sep 6, 2025
    1.0
    Very rude personnel and very inefficient at the ROSEDALE post office. Ten people in line and the clerk told us she was going on her break. I have had several documents stamped by the clerk lost. Don't use the ROSEDALE POST OFFICE. They should get zero stars.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.