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Visit your local Post Office™ at 7000 Golden Ring Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlight extremely poor customer service, with staff described as rude, dismissive, and unhelpful.
Mail Delivery Issues
Customers frequently report lost or undelivered mail, with many expressing frustration over the reliability of mail delivery from this location.
Long Wait Times
Many customers experienced long wait times due to insufficient staff, often leading to frustration and dissatisfaction.
Management Concerns
Several reviews suggest a need for better management and training of staff to improve customer interactions and service quality.
MH
marcus holcomb
2 days ago
5.0
Best around...
HD
Harvena Diggs
Dec 29, 2025
1.0
Horrible service DISRESPECTFUL workers act like they’re not getting paid to work or they didn’t know the job description that they signed up for !
NR
Nicole Reynolds
Dec 23, 2025
1.0
This is by far one of the worst offices in Baltimore county the chicks are Very rude, very disrespectful inconsiderate have attitudes when you asking them anything especially the two chicks at the end one dark skin one and one with two nose rings, she basically one her phone the whole time as she deals with customers and mugging her face up and down as you are talking to her. This location needs a serious shake up and it will be fine.
AD
Ana D
Dec 5, 2025
1.0
Update 12-18-25
Got off the phone with I believe to be postmaster Miss Green, since she left me a voicemail 2 weeks ago regarding my mail. I was giving some time to see if my missing mail was going to come days after it was supposed to arrive and since it never did I got back to get. However all I got from them was attitude and how they don’t know the reason why my mail isn’t coming.
Worst post office ever, recently moved to Maryland and I have only received my mail 2 times in a month. I’ve come and complained 3 times and they just try to brush it off saying there’s a scanning delay but my inform mail said I’m Supposed to be receiving mail. I have Surveillance video proving how they haven’t been delivering my mail, but they still insist there isn’t any mail for me and they are delivering everything when there is.
SA
shakil aslam
Dec 5, 2025
1.0
Post Office – 7000 Golden Ring Rd, Rosedale, MD 21237
I usually don’t leave negative reviews, but my experience at this post office has been consistently frustrating, and it feels important to share. The customer service at this location is honestly some of the worst I’ve ever seen. Every time I come here, the staff acts like helping customers is an inconvenience. They are extremely rude, dismissive, and impatient, even when you’re simply asking normal questions or trying to understand their instructions.
Instead of offering guidance or speaking respectfully, they respond with attitudes and short, sharp answers. It almost feels like they forget they are working in a customer-facing job. I’ve seen multiple people in line being treated the same way, so it’s definitely not a one-time issue. The energy inside this place is stressful from the moment you walk in.
The lines move slowly, and when it’s finally your turn, you’re met with hostility instead of basic courtesy. There’s no professionalism, no friendliness, and no willingness to help. I’ve left this post office more stressed and upset than when I walked in.
This location seriously needs better management, better training, and employees who know how to treat people with respect. Until then, I’ll be avoiding this post office if I can—and I recommend others do the same.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 7000 Golden Ring Rd?
You can send mail and ship packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 7000 Golden Ring Rd?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How much does a passport photo cost at this Post Office?
A passport photo costs $15 at USPS locations.
Can I rent a PO Box at this Post Office and how do I do it?
Yes, you can rent a PO Box either online or in person by bringing two valid IDs and a completed application. Pricing varies by location.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary so check with this local Post Office for specifics.
What nearby places can help me navigate to the United States Postal Service on Golden Ring Rd?
Nearby post offices like US Post Office and Post Office-Rosedale can be reference points to find USPS. Also, Rosedale Center and Baltimore’s Premiere Event Solutions are notable local landmarks.
What are some local businesses near the Post Office where I might shop or find services?
Nearby you can find appliance stores like Juiceco and Landers Appliance, HVAC services such as Jay Heating & Air Conditioning and Sure Comfort Supply Center, and event planners like Baltimore’s Premiere Event Solutions.
Are there any recreational or educational places near the United States Postal Service at 7000 Golden Ring Rd?
Yes, you can visit 1214 CrossFit gym, Baltimore Blast sports venue, or educational facilities like Rosedale Center and Educational Associates and Affiliates nearby.