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Brand Certified

United States Postal Service

2.1
(142 reviews)

Business Details

7000 Golden Ring Rd, Rosedale, MD
21237, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7000 Golden Ring Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7000 Golden Ring Rd, Rosedale, MD
21237, United States

Hours

Reviews

2.1
142 reviews
5 stars
29
4 stars
10
3 stars
3
2 stars
6
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff often described as rude, dismissive, and unhelpful.

Efficiency

Customers frequently reported long wait times and slow service, with only one clerk available during busy periods.

Mail Delivery Issues

Many customers experienced problems with mail delivery, including lost packages and inconsistent service.

Staff Attitude

Several reviews noted a lack of professionalism and negative attitudes from employees, contributing to a stressful environment.

Management Concerns

Customers expressed a need for better management and training to improve overall service quality.
  • HH
    Holden Hudson
    3 days ago
    1.0
    The absolute worst customer service
  • JM
    Jose Mauricio Menjivar
    3 days ago
    1.0
    Pésima atención
  • RT
    Rocky Tho
    5 days ago
    1.0
    I sent in a package for a claim over a week ago and it’s still marked as in transit I could have walked it to the destination by now
  • OR
    Oriel R.
    6 days ago
    1.0
    *02/27/2026* I asked for a piece of tape to secure my envelope, and the young lady said $3. I said “the same tape you just gave the gentleman in front of me to tape the back of his envelope?” She said “You gotta buy a roll for yourself”. 😬 Another worker there told a gentleman “you’re holding me up sir” all because he wanted to try another card since the first card was denied. Who is hiring these folks with poor skills and who is keeping them around with even after they display these behaviors to paying customers? No customer service skills whatsoever.
  • TE
    Tori Emkey
    Feb 7, 2026
    1.0
    Ya’ll are lucky you’re getting 1 star! How is this undeliverable? We have not seen 1 mail truck go by and I have front door cameras. Something needs to be done! Ridiculous! I sent it to the news and also sending it to postmaster general

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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