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Brand Certified

United States Postal Service

2.7
(158 reviews)

Business Details

500 N Washington St, Rockville, MD
20850, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 500 N Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 N Washington St, Rockville, MD
20850, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

2.7
158 reviews
5 stars
50
4 stars
14
3 stars
9
2 stars
10
1 star
75
  • JL
    Jessica Lucas
    Apr 18, 2026
    1.0
    Every package that contains glass has been broken due to this location. Almost as if the employee just carelessly tosses the boxes. And calling their main line is completely useless, as no one ever picks up. So, I’ll be contacting the main corporate office next week to file a further complaint.
  • JV
    Juan Vinueza
    Apr 14, 2026
    3.0
    Are they all the same? Every office is like they do you a favor …. Terrible attitude
  • SM
    Stew Makara
    Mar 19, 2026
    1.0
    Don’t expect good service here. They hire people who don’t care about customers, and management seems more interested in perks than delivering mail. The union is useless, vehicles are outdated, and uniform costs are way too high for the $500 yearly allowance. The system is broken, and while a few employees care, most just work for a paycheck. No wonder service and profits are so bad.
  • AB
    Andrew B
    Mar 13, 2026
    5.0
    One of the best post offices in Montgomery County. Professional patient staff.
  • KH
    Kimberly Hernandez
    Mar 11, 2026
    1.0
    I went there today to get my fingerprint scan and the lady said They assigned her to passport today and didn’t feel like doing fingerprints too Why do you work at the post office? If you can’t do your job? Tried to redirect me to another location. Mind you I asked before I got in line if they did it and they told me to get in line just to then say that. Wasted my time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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