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Staples

3.8
(370 reviews)

Business Details

(301) 881-6390

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Rockville, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1531 Rockville Pike, Rockville, MD
20852, United States

Hours

Reviews

3.8
370 reviews
5 stars
203
4 stars
58
3 stars
20
2 stars
11
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with staff, citing rudeness, lack of assistance, and unprofessional behavior, particularly in the printing department.

Product Availability

Customers appreciated the wide selection of office supplies and noted that the store generally has what they need.

Checkout Experience

Long wait times at checkout were frequently mentioned, with complaints about understaffing and slow service.

Mixed Staff Performance

While some employees received praise for their helpfulness and professionalism, others were criticized for their negative attitudes and lack of support.
  • DP
    DR P
    6 days ago
    5.0
    I know this particular Staples Store and I have places to be and things to do. Associates there know that. I get in and out quickly. No fuss or muss. I do wish the costs of the things were a little lower.
  • RB
    Rhonnie B
    Feb 25, 2026
    5.0
    They always have what you need. I go here for all my office supplies.
  • JV
    Jose Vasquez
    Feb 23, 2026
    5.0
    GREAT I FOUND EVERYTHING AND GOOD CUALITY GOOD PRICES
  • DC
    Danielle Carter
    Feb 5, 2026
    1.0
    I was missing over half of my print. When I called and asked about it a few days later, the manager said he had no proof to give me the print. It would’ve cost him nothing for good customer service, and I really am not desperate enough to lie about four sheets of paper. The customer service is awful and the store is slow. Instead of helping, he left me on hold for 15 minutes.
  • JE
    Josef Engel
    Feb 3, 2026
    1.0
    Waiting weeks to return Amazon packages, management just places blame on Amazon. If you don't want to take Amazon packages, just cancel the program and stop wasting people's valuable time and energy. Do better, keep extra labels on hand!!!

Frequently Asked Questions About Staples

What are the main services offered by Staples in Rockville, MD?

Staples in Rockville offers printing, shipping, technology, travel, and recycling services, along with office and school supplies, and tech products.

What are the Staples store hours in Rockville, MD?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.

Brand Certified Facts from Staples

This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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