FedEx Office in Rockville, MD provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Reviews
4.6
996 reviews
5 stars
862
4 stars
29
3 stars13
2 stars
21
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Service Efficiency
While some reviews highlighted quick service, others noted long wait times and inefficiencies during busy periods.
Mixed Experiences
Feedback varied significantly, with some customers reporting excellent experiences while others faced rude staff and poor service.
Product Handling
Several customers expressed concerns about the handling of packages and the requirement to purchase packing materials.
Location Issues
There were complaints about inconsistent store hours and the location being closed unexpectedly.
MK
Marsha Ackerman Kaneff
Feb 12, 2026
5.0
Very helpful.
MM
mrs mars
Feb 9, 2026
5.0
Rachid was incredibly helpful! He packed my 8 packages with great care and efficiency. He answered all of my questions and helped me decide what boxes and shipping times to select. This was hands down the best customer service I have ever received.
IL
Isaac Lee
Feb 7, 2026
2.0
It was supposed to be an easy drop.
No one waiting.
The people here just doing there own thing.
Working super slow.
Just had to wait until nicer lady who was helping out an older gentleman how to use a printer, who eventually helped me out.
There were two more people there. Just told me to wait and was doing their thing. Could have easily helped out to ship out a package.
What a scrappy service.
If it wasn't for the nicer fedex lady. Could easily be one star.
AA
Annie
Jan 28, 2026
5.0
I was really frustrated with CVS passport photos — they only provide un-cropped digital copies and basically force you to pay for physical prints.
Then I found one of the best places to take passport photos! This place use a proper projected white background and have a great camera setup, which made a huge difference in quality.
Special thanks to Paola — she was incredibly helpful, patiently guiding me with gestures and helping me select the best photo. She truly went above and beyond. Highly recommend!
BN
Big Deal Nil
Dec 1, 2025
5.0
Excellent service! I came in to drop off my FedEx package and was greeted by a very kind staff member ( African American lady may be Alma )who guided me right away. Marina at the counter helped me print my return label and walked me through the entire process. Both ladies were extremely friendly, patient, and helpful. Thank you for the great experience!
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Certified March 01, 2026Yext Knowledge Graph
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