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United States Postal Service

1.8
(138 reviews)

Business Details

5 Glyndon Dr, Reisterstown, MD
21136, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5 Glyndon Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5 Glyndon Dr, Reisterstown, MD
21136, United States

Hours

Reviews

1.8
138 reviews
5 stars
19
4 stars
7
3 stars
3
2 stars
4
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and dismissive.

Delivery Issues

Many customers reported consistent problems with mail delivery, including lost packages, misdelivered mail, and unfulfilled delivery attempts.

Staff Attitude

Several reviews noted a lack of professionalism and a negative attitude among employees, contributing to a frustrating customer experience.

Long Wait Times

Customers frequently mentioned long wait times at the post office, often due to insufficient staff to handle the volume of customers.
  • JS
    J Stark
    Feb 18, 2026
    1.0
    Inconsistent daily mail service. Multiple days without mail delivery. Multiple complaints to management has not significantly improved service.
  • SK
    song kim
    Jan 2, 2026
    1.0
    Never again. This USPS location is managed by the most irresponsible and negligent person. All employees follow her way. Beware!!!
  • RA
    Rosie Allen
    Nov 18, 2025
    1.0
    The worst customer service
  • RT
    Rosalind Thomas
    Oct 29, 2025
    1.0
    This is the absolute worst post office location. They have lost 4 of my packages and I have not been able to get my money back. The people at the counter always have attitudes and are not helpful at all, the supervisor/manager is very dismissive. Does anyone knows how to report a branch for poor performance, and lost or misdelivered packages?
  • SO
    Said Ordaz
    Oct 1, 2025
    5.0
    No waiting, absolutely excellent service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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