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Visit your local Post Office™ at 5 Glyndon Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and dismissive.
Delivery Issues
Many customers reported problems with package deliveries, including lost packages, misdelivered mail, and claims of no delivery attempts being made.
Staff Attitude
Several reviews mentioned a lack of professionalism and negative attitudes from staff, contributing to a frustrating customer experience.
Inconsistent Service
Customers experienced inconsistent service quality, with some praising individual employees while others reported ongoing issues with service reliability.
Long Wait Times
Frequent complaints about long wait times and insufficient staffing during busy periods were noted, leading to customer dissatisfaction.
RA
Rosie Allen
6 days ago
1.0
The worst customer service
RT
Rosalind Thomas
Oct 29, 2025
1.0
This is the absolute worst post office location. They have lost 4 of my packages and I have not been able to get my money back. The people at the counter always have attitudes and are not helpful at all, the supervisor/manager is very dismissive. Does anyone knows how to report a branch for poor performance, and lost or misdelivered packages?
SO
Said Ordaz
Oct 1, 2025
5.0
No waiting, absolutely excellent service
BJ
Barbara Johnson
Jul 26, 2025
1.0
Letter delivered fr middle river to Owings mills took 10 days. Friend received letter telling her she was at top of list for senior apt, that she had been on list for FIVE yrs. Since she had such short window left to ret paper work, I sent, with return signature, fr reisterstown branch since Owings mills is so horrible. Mailed on July 10, and to date July 26 package not received so they took her name off top of list. Now her rent at her apt is going up so much that she will have to dig into her meager saving, to stay there. US post office sucks. I can mail letter to Texas, and have it get there before letter mailed within Owings mills, or to Baltimore. I feel so bad for this lady, not only because she missed out on way less rent apt, but all of her personal info is god knows where
ER
Ed R
Jul 11, 2025
5.0
Never had issues with this branch. It’s easy to have my mail hold- through online, if I’ll be gone for a while, and picked it up when I’m back. Was greeted every time I come in. Had our passports renewed at this location too. There are times when other peoples mail was delivered to our mail box, no big deal though
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 5 Glyndon Dr offer?
They provide mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this location and do I need an appointment?
Yes, you can apply for a passport here. Most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
Does this USPS location provide passport photo services and what is the cost?
Yes, passport photo services are available by appointment and cost $15.
How can I get a PO Box at 5 Glyndon Dr?
You can search and reserve a PO Box online and complete the setup in person with two valid IDs. Prices vary by location.
What are the operating hours of the United States Postal Service at 5 Glyndon Dr?
Monday through Friday: 8:30 AM to 5:00 PM; Saturday: 8:30 AM to 12:30 PM; Sunday: Closed.
Are PO Boxes accessible outside normal business hours at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes; please check with this Post Office for specific hours.
What nearby places can I visit before or after my visit to the USPS at 5 Glyndon Dr?
Nearby places include Reisterstown Farmers Market for fresh produce, The Salon on Main for beauty services, and Kneading Shannon Massage for relaxation.
How can nearby professional services support my needs when visiting the USPS?
Nearby services like Reisterstown Tax & Accounting Service and Otto Consulting Group can assist with financial and professional planning during your visit.
Are there other postal or government-related services close to this USPS location?
Yes, nearby is another United States Postal Service location and a place named US Post OFFICE which can provide additional postal services.
How do I schedule an appointment for passport services at this USPS?
You can schedule your passport appointment online using the USPS reservation system available at the provided link.