Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.8
(150 reviews)

Business Details

3608 Offutt Rd, Randallstown, MD
21133, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3608 Offutt Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3608 Offutt Rd, Randallstown, MD
21133, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 12:30 PM
SundayClosed

Reviews

1.8
150 reviews
5 stars
21
4 stars
9
3 stars
2
2 stars
6
1 star
112
  • DL
    Doc Lee
    Mar 31, 2026
    1.0
    Poor service. Only one person at the counter, with a line out of the door during the busiest time of the day. Workers in back joking in the back, while customers wait for 30 plus minutes in line. Very hard for elderly customers to stand in line for long periods of time.
  • BB
    brownie.
    Mar 18, 2026
    1.0
    Incompetence at its finest. Unsure of why other individuals mail has been being sent to my home repeatedly but I have filed a complaint with consumer affairs . Ongoing for 18 months, left notes and took the nice route . If it continues the law suit is coming . I no longer have the time or patience for the nonsense and I’m not about to continue playing with this USPS location or any of the rest of them . No worries , we’re taking it to the top .
  • TS
    TIGGER SMITH
    Mar 17, 2026
    3.0
    Only 1 person working when I first got in there. A second person finally showed up. The guy sorry I didn't get his name. Was so polite & kept thanking everyone for their patience.
  • CP
    Crystal Pitt
    Feb 12, 2026
    1.0
    HORRIBLE-HORRIBLE-HORRIBLE-HORRIBLE Post office! Did I mention this place was HORRIBLE??? SLOW, RUDE STAFF, LAZY DELIVERY DRIVERS that will skip deliveries because of inclement weather. I wish I was assigned to a different post office! JUST HORRIBLE!!!
  • TT
    Tiff
    Feb 2, 2026
    5.0
    The customer service here is excellent every time I come into the post office. Today, I reached out to them by phone and asked why I haven’t received mail all week. Jordan helped me out and said if it wasn’t delivered today to reach back out and she would pull it for me to pick it up. Thank you Jordan and everyone else that helps me when I come in. 🙏🏼

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others