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United States Postal Service

1.9
(87 reviews)

Business Details

10221 River Rd, Potomac, MD
20854, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10221 River Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10221 River Rd, Potomac, MD
20854, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

1.9
87 reviews
5 stars
17
4 stars
2
3 stars
2
2 stars
4
1 star
62
  • EM
    Eric M
    Apr 20, 2026
    1.0
    They lost my mail without any explanation. The customer service is also very poor and the place looks worn down. Do not use if you expect reliability.
  • DC
    Denis C
    Jan 23, 2026
    1.0
    Absolutely horrible person working on the passports. He left at 8am according to his coworkers, and left a note he'll be back soon. We are here at 11am, 4 families standing and waiting for him. But no sign of that person. So 4 families made certain arrangements to be here on time and waited for an hour, some longer... And that person is just not here. What we hear from others, it is common! Just unbelievable...
  • AM
    Adam Miller
    Jan 9, 2026
    4.0
    I did my passport appointment on a Friday morning. There was a short 15 minute wait but service was good.
  • MR
    Mick Ramo
    Dec 21, 2025
    5.0
    Very nice and friendly staff
  • AM
    Andrea Menotti
    Mar 14, 2025
    1.0
    I now have had 3 items not delivered to me -- all large envelopes... Is there a problem with the sorting machine over there? HELP!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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