Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.9
(87 reviews)

Business Details

10221 River Rd, Potomac, MD
20854, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10221 River Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10221 River Rd, Potomac, MD
20854, United States

Hours

Reviews

1.9
87 reviews
5 stars
17
4 stars
2
3 stars
2
2 stars
4
1 star
62
  • DC
    Denis C
    Jan 23, 2026
    1.0
    Absolutely horrible person working on the passports. He left at 8am according to his coworkers, and left a note he'll be back soon. We are here at 11am, 4 families standing and waiting for him. But no sign of that person. So 4 families made certain arrangements to be here on time and waited for an hour, some longer... And that person is just not here. What we hear from others, it is common! Just unbelievable...
  • AM
    Adam Miller
    Jan 9, 2026
    4.0
    I did my passport appointment on a Friday morning. There was a short 15 minute wait but service was good.
  • MR
    Mick Ramo
    Dec 21, 2025
    5.0
    Very nice and friendly staff
  • BF
    Barbara F
    Oct 13, 2025
    1.0
    Lost most of our wedding invitations. I don't know why stamps cost 70 cents now if they're completely worthless. We sent two rounds of wedding invitations and used the envelopes that USPS is supposed to endorse because it's easy to read. They lost 60% of our first batch and then 40% of the second batch, and a lot of people were in both groups who thought they weren't invited. They lost a handmade card from the father of my child with a long, loving letter inside. You'd best believe the window and lawncare presorted spam mail always makes it to my mailbox, though! Luis DeJoy should be tried and prosecuted. I have no idea how long this post office has sucked, but I'm willing to blame upper management. Maybe it has always been garbage. I'm furious
  • AM
    Andrea Menotti
    Mar 14, 2025
    1.0
    I now have had 3 items not delivered to me -- all large envelopes... Is there a problem with the sorting machine over there? HELP!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others