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Visit your local Post Office™ at 1325 Bedford Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful behavior from staff, with several specific complaints about aggressive responses and lack of professionalism.
Service Availability
Frequent complaints about the post office being closed during business hours, with no prior notice, and issues with long wait times due to understaffing.
Facility Condition
The building is described as decrepit and in need of renovation, with reports of health hazards such as gas leaks and infestations.
Customer Service
While some customers had positive experiences with individual staff members, overall customer service was criticized for being slow, disorganized, and lacking accountability.
Kiosk Issues
Customers expressed frustration with the self-service kiosks, including their limited availability and lack of necessary supplies, leading to further delays.
MH
Michelle Hill
Oct 26, 2025
3.0
Ok! A bit rude!
DG
Desmond Briggs (gamer12661)
Oct 8, 2025
1.0
This building is in desperate need of renovation. This building has had WORM and mice infestations. Roof leaks, some other issue that made staff temporary close the building until 3pm yesterday (10/7/2025) and just today (10/8/2025) I came to this post office and the entire building smelled like propane gas. They quickly handled my passport request, and promptly closed the building. I entered the building at 11:30am and my head still hurts from being inside that building inhaling propane gas!(It is now 1:17 at the time of writing) The current state this building sits in is decrepid, neglected, and hazardous. The people who work here should have a sound, sturdy, and well structurally maintained building to work in. No one should have to go to a government building, and wonder if it's going to be a health hazard for them. The staff are nothing but amazing, great people, 5/5 starts for them. This building? Think again before coming here.
GG
GM
Oct 1, 2025
1.0
They are never open during their business hours. There wasn't even a note on the door. Useless
FG
Fernanda Gomez
Sep 22, 2025
1.0
My expectations coming here were already low, but today’s visit was simply absurd. I came in with a QR code to drop off a package. The place was empty, with three employees at their stations which left me pleasantly surpised. When I approached one of them, she directed me to the self-service kiosk, which was already occupied by someone mailing multiple boxes and typing in each address manually.
I returned and politely asked if one of the employees could assist me, only to be met with an unnecessarily aggressive response: “Are you suggesting we have nothing to do?” Which is deplorable and entirely uncalled for — especially toward a customer just asking for help.
On top of that, I’d like to know why the blue mailbox outside has been removed. It makes no sense to take away such a basic and essential service.
AA
Avalunon
Aug 26, 2025
1.0
By far the worst post office I have ever seen. At least once a week they are closed for some random reason. Today, it was because (allegedly) there was a flood. How does a (alleged) flood hinder postal workers from helping people? Is the whole building flooded? (Answer: no) and why close the whole building? If the service counter is closed fine, but why not keep the building open to allow people to check their PO Boxes and use the self kiosk? Also they are slow on distributing mail. Overall, Baltimore has poor mail service, but for some reason it’s even worse here.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1325 Bedford Ave offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need to make an appointment for passport services?
Most passport services require an appointment scheduled online, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 1325 Bedford Ave?
The post office is open Monday to Friday from 9 AM to 5 PM, and Saturdays from 9 AM to 3 PM; it is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve a PO Box online, then complete your setup in person at the Post Office with two valid IDs.
What is the cost of a passport photo here?
The fee for a passport photo at USPS is $15.
Does the USPS at 1325 Bedford Ave provide after-hours access to PO Boxes?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary, so check with this Post Office for specifics.
Are there any nearby places where I can grab food after visiting the Post Office?
Yes, nearby you can visit Pizza Brothers, Mama Leah's Pizza, The Club Deli and Grill, Sprinkles ice cream shop, or Taam Thai Sushi and Asian Fusion for a variety of dining options.
Are there nearby shopping centers where I can shop around after my visit?
Yes, Pikesville Shopping Center is close by for shopping, along with stores like Dollar City and Mitchell's Jewelers offering a range of products.
What nearby services or facilities might be helpful when visiting this USPS location?
Nearby you can find fitness centers like Curves and Elite Technique, beauty salons such as Breaboutit and US Nails, and professional services including National Photo and USCIS Application Support Center which offer passport and visa services.