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Brand Certified

United States Postal Service

2.1
(155 reviews)

Business Details

1325 Bedford Ave, Pikesville, MD
21282, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1325 Bedford Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1325 Bedford Ave, Pikesville, MD
21282, United States

Hours

Reviews

2.1
155 reviews
5 stars
35
4 stars
6
3 stars
4
2 stars
11
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praise the staff for being friendly and helpful, others report rude and unprofessional behavior.

Long Wait Times

Many customers express frustration with long wait times and understaffing, often waiting over 30 minutes to be served.

Operational Issues

Customers frequently mention issues with the self-service kiosk, inconsistent hours, and the post office being closed without notice.

Facility Condition

The building is described as in poor condition, with reports of cleanliness issues and maintenance problems.

Lost Mail

Numerous complaints about lost or misdelivered mail, leading to significant customer dissatisfaction.
  • AB
    Adam Ben-Zev
    Feb 6, 2026
    1.0
    This might be the most inept post office within what’s left of the post offices. It wouldn’t take a congressional hearing to figure out why the post office is losing cash versus private shipping companies if someone experienced a simple transaction at the Pikesville Post Office. Just this afternoon spent an hour in line to return a package to be refused service at the window because there was a kiosk. Literally refused service. Never heard of such a thing. Thanks Sevyn for your service to our country and robbing taxpayers blind while doing your job in the most inept way possible.
  • JK
    John Kauffman
    Feb 4, 2026
    5.0
    On every occasion they have always been very helpful and friendly.
  • SG
    Shemika Graham
    Jan 30, 2026
    5.0
    Despite ongoing staffing shortages, the team consistently handles my needs promptly and always with a positive attitude. I’d especially like to thank Dominique and the other young lady who assists with passports—you both are amazing. Keep up the great work!
  • JS
    Jess Shakespeare
    Jan 20, 2026
    5.0
    Words cant express my appreciation for the kindness that I've received thank you so much for your assistance today you are amazing.
  • SW
    Shakia Williams
    Jan 15, 2026
    1.0
    I been calling the pikesville office for a half hour now, they delivered my package to the wrong address. Someone need to answer the phone so they can fix there mistake.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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