With a focus on the community of small businesses and consumers, Staples in Pikesville, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees providing exceptional service.
Store Organization
Several reviews highlighted issues with store organization, including overcrowding, long lines, and confusion over service areas, particularly for Amazon and UPS returns.
Product Availability
Customers frequently noted that the store was well-stocked with the items they needed, making it a reliable choice for office supplies.
Mixed Experiences
While many reviews were positive, there were notable complaints about slow service, particularly at the UPS counter, and some negative experiences with specific employees.
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leroy allen
4 days ago
5.0
Great customer service very tentative to your needs
GT
Gayla Terry
Feb 18, 2026
5.0
I love the Staples in Pikesville, MD. They recognize me every time I go in there and they know when I send in a print job that I want it to be rerouted for perfection. Never had a dissatisfied customer period.
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Carl Tenhoopen
Feb 15, 2026
4.0
None of my points worked on any of my purchases. Disappointed.
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Henry Wong
Feb 5, 2026
4.0
Pretty much the only place you can get comprehensive copying and printing needs. Good customer service.
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Ivey Gilliam
Feb 3, 2026
5.0
I placed an order online and when my store location in Pikesville MD open, Tim assisted me and was great helper too!