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United States Postal Service

1.7
(33 reviews)

Business Details

14320 Jarrettsville Pike, Phoenix, MD
21131, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 14320 Jarrettsville Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14320 Jarrettsville Pike, Phoenix, MD
21131, United States

Hours

Reviews

1.7
33 reviews
5 stars
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4 stars
1
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1
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1
1 star
26
  • TK
    Trisha K
    Jul 23, 2024
    1.0
    the black lady with red tinted hair that works behind the counter is extremely rude. She rolls her eyes and makes an audible sigh of irritation when any customer comes up to the counter and asks her to do her job. I guess we're preventing her from chatting with the other employees. We are constantly getting delayed mail/packages and lost mail and anytime we file a complaint, the local office staff is the one that does the investigation...and sure enough - its never resolved because they're the ones that aren't doing the job properly in the first place. The staff at this location needs to be replaced!!!
  • JH
    Jonathan Holick
    Apr 27, 2024
    1.0
    Worst post office I have ever head to deal with. They keep holding mail for no reason and then giving it to someone else. Giving mail to people that doesn't match on their I.D., how about they learn to do their jobs...
  • EC
    Ernest N. Cory
    Mar 27, 2023
    1.0
    Mr. Raymond Lowe would not ship a package for me that the girl previously told me that she would when I put it in a box came back with it in a box it's only 25 inches and 12lbs. car fender, would stand on it's own and they wouldn't ship it after the girl said she would. Totally wasted my time and I will not be returning to this location this location has a reputation for being the worst one. Not a great town to be racist in.
  • JF
    Janet Farnham
    Nov 30, 2020
    1.0
    This level of incompetence and indifference is beyond belief!! We put a 3 week hold on our mail before going out of town We received a confirmation email. When we returned the mail had been shoved into our mailbox until it was like a solid mass. The explanation was "oh, your carrier didn't get the hold order." Did he not think that there might be something wrong??? We are older. Why didn't he check to see if we had placed a hold order or to initiate a wellness check? We'd be dead by now. Someone should be fired over this!!!
  • CG
    Carlie Goldman
    May 4, 2020
    1.0
    Postal staff has an attitude.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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