Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5163 in Perry Hall offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Honeygo Village Center, By The New Weis Market, Next To Subway.
Details
- DeliveryNot available
Location
Hours
Reviews
2.6
237 reviews
5 stars
80
4 stars
11
3 stars2
2 stars
11
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Lionel and Neda received high praise for their helpfulness, others were reported as rude and unprofessional.
Efficiency
Many customers noted that the store can handle busy periods well, with quick service reported by some, but others experienced long waits and inefficient handling of returns.
Product Availability
Several reviews mentioned issues with the availability of packing supplies and services, such as running out of labels or not providing tape for packages.
Store Operations
Customers frequently reported problems with store hours, including unexpected closures and staff shortages, leading to frustration.
Overall Experience
The overall experience varies significantly; while some customers had positive interactions, many expressed dissatisfaction with service quality and employee attitudes.
- TPTracy PennacchiaNov 6, 20255.0Neda Shadman was extremely helpful and patient with my big return. Very knowledgeable and helpful. Made it a less stressful situation for me
- GBGeorgios BiniarisNov 3, 20255.0Excellent service
- JJJumboOct 26, 20255.0Its a standard UPS. Fast tho.
- DGDan GibbonsOct 10, 20255.0The employees at this store are fantastic. I have to visit the honeygo location frequently because I'm returning items for work, and the employees work calm and fast under pressure, often with long lines. Lionel assisted me today and he was extremely pleasant and didn't mind that I had several units to return. Thanks, Lionel!
- SGSharon GastonOct 6, 20255.0⭐️⭐️⭐️⭐️⭐️ The staff at this UPS Store are always helpful and professional! They handle the busy flow of customers with kindness and respect. Lionel Rivera went above and beyond—he even used his own hotspot to help me complete a return when I couldn’t get service and remembered me on my next visit. Exceptional customer service every time!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 9:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5163 in Perry Hall offer?
The UPS Store #5163 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.
Where is The UPS Store #5163 located?
It is located at 5004 Honeygo Center Dr, Ste 102, Perry Hall, MD 21128, USA, inside Honeygo Village Center, by the New Weis Market, next to Subway.
What are the regular store hours for The UPS Store?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, and on Saturday and Sunday from 9:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, the store is open on Sundays from 9:00 AM to 3:00 PM, but hours might vary on holidays.
What payment options does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, The UPS Store offers mailbox rentals and services for your mail and packages.
What nearby restaurants can I visit before or after coming to The UPS Store?
You can visit Subway, located next to The UPS Store, or try Chopstix, a nearby Japanese sushi restaurant in Honeygo Village Center.
Are there nearby real estate services around The UPS Store?
Yes, nearby real estate services include Silver Casa, Bright Owl Properties, and Home Selling Assistance, all located near The UPS Store.
Where can I find nearby shredding services near The UPS Store?
Shred Nations, which offers shredding and professional services, is located near The UPS Store in Perry Hall.
Does The UPS Store have any special offers or promotions?
Yes, The UPS Store offers special coupons and discounts to save big. Check their website for current offers.