Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4301 Mountain Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
127 reviews
5 stars
22
4 stars
6
3 stars
5
2 stars
3
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor interactions.
Delivery Issues
Frequent complaints about mail not being delivered, misdelivered, or packages marked as delivered but not received.
Inconsistency
Service quality varies widely, with some customers reporting positive experiences while others describe ongoing problems.
Self-Service Problems
The self-service machines are often reported as broken or out of supplies, causing additional frustration for customers.
- MAMargaret AdamsDec 26, 20251.0Wow, just wow. Lady behind the counter had a real chip on her shoulder. She was clearly not happy to be at work and wanted everyone to know it with her tone. I went in with a perfectly good box with the intention of shipping it priority mail. Before I could even ask for tape, I was chastised, "that box is going to need tape and you'll need to purchase a label!" I asked for the priority tape, and she shoved the tape dispenser on the counter harshly like it was an inconvenience to slide the tape toward me. I taped up the box myself. Then she told me to go to a table to find the label. I went to the table, there were no labels. I told her and she told me to scratch out everything on the box and re-write the address...which seemed unnecessary but I did it. Then another customer came and I thankfully got another clerk. The new clerk looked at the box like it was utterly unacceptable and asked me if there were no labels at the table. I told her no. She gave me a label from behind the counter, I re-wrote the address yet a third time and put it on the box. Then, as I'm about to pay, the system kept having issues and hanging up. The original clerk told clerk I was with to go back and to not let me pay until I acknowledged there was nothing fragile in the box because, "you can't trust nobody and you don't want to be liable." So, finally I got to acknowledge that, paid, and wished them both a Happy New Year. The clerk who completed my purchase said it back, but the original clerk rolled her eyes with a huff. Honestly, I'll drive farther to a different post office next time. Not worth this kind of interaction.
- CScharles shaffer srDec 13, 20253.0The post office is great but the self service machine in lobby is always out of stamps and or broken or service not available at this time very frustrating then you have to drive back doring office hours
- DCDan ConklingDec 6, 20251.0Horrible. Delay Delay Delay!
- LMLogan MelinDec 5, 20251.0Utterly disappointed. I visited this post office today to ship out an item for an eBay order. eBay gave me a Ground Advantage shipping label. I attached this label to a Priority Mail Express envelope to which the staff got an attitude with me and told me I couldn’t ship it like that. I completely understand the issue however there was absolutely NO reason for them to treat me so disrespectfully. I now have a bunch of extra envelopes with no way to use them. Very disappointing.
- CBChristina BrennanOct 17, 20251.0Absolutely horrible. I can't even send an express overnight package since they don't have the form to fill out in which they have been out of these forms for almost 2 months now. I also couldn't even do it on the self assistance kiosk they have. Absolutely ridiculous and now I to go out of my way to another location in which I shouldn't have to do so
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location on 4301 Mountain Rd?
You can send mail and ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment scheduled through the online scheduler, although some limited walk-in hours may be available.
What are the operating hours of the USPS at 4301 Mountain Rd?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
How much does a passport photo cost at this USPS location?
The fee for a passport photo is $15 at USPS locations.
Can I reserve a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one online via the USPS website for this Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary, so it is best to check with this Post Office specifically.
What nearby places can I visit before or after going to the USPS on Mountain Rd?
Nearby places include Costello's Hearth and Spa for shopping, Lake Shore Pet Hospital for pet care, and Starbucks for coffee.
Are there dining options near the USPS location at 4301 Mountain Rd?
Yes, nearby restaurants include Subway for sandwiches, Ledo Pizza for Italian-style pizza, and Marco's Pizza.
Can I combine my visit to the USPS with running errands at nearby stores?
Absolutely, there are hardware stores like Ace Hardware and Costello's Ace Hardware, as well as retail stores like West Marine and Pandora close to the USPS location.