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The UPS Store

4.7
(251 reviews)

Business Details

4157 Mountain Rd, Pasadena, MD
21122, United States
(410) 437-9286
https://locations.theupsstore.com/md/pasadena/4157-mountain-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1881 in Pasadena offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hair Cuttery & Plaza Liquors.

Details

  • DeliveryNot available
  • Onsite servicesAvailable

Location

The UPS Store
4157 Mountain Rd, Pasadena, MD
21122, United States

Hours

Reviews

4.7
251 reviews
5 stars
227
4 stars
8
3 stars
1
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and efficient, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers frequently mention quick service and minimal wait times, even during busy periods, indicating a well-managed operation.

Knowledgeability

Employees are noted for their expertise and ability to assist with various shipping and printing needs, often going above and beyond to help customers.

Mixed Experiences

While many reviews are positive, there are some complaints regarding unresolved issues and inconsistent service, particularly related to claims and printing orders.
  • TE
    The Traveling Elk
    1 day ago
    5.0
    What a wonderful experience I had here today at the UPS store. The best Help I’ve ever had. Thank you so much highly recommended five stars.
  • CK
    cynthia kirby
    3 days ago
    5.0
    This location is a very busy store. I am there often to return Amazon packages and there are 3-7 people in line. The clerks are friendly and knowledgeable.
  • KW
    K Wenerick-Bell
    Feb 19, 2026
    5.0
    Chris was so helpful today! He helped spiral-bind an important teaching text of mine so that I didn't have to copy alllll of my notes and annotations into a new copy. While Office Depot couldn't help, Chris at UPS helped me within about 15 min. I am so grateful.
  • KW
    Katrina W
    Feb 7, 2026
    5.0
    Fast, friendly service! The gentleman that helped, even suggested safe tips for mailing sensitive information in the future.
  • KM
    Karen Mayo
    Feb 4, 2026
    5.0
    Anytime I have had to ship something the man has gone over and above helping me. I just shipped a box to the British Isles and he was just wonderful. We had to put in a different box and had to research it. You are blessed to have such a great employee!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1881 in Pasadena offer?

The UPS Store #1881 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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