Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #8133 in Pasadena offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Location
Hours
Reviews
5.0
120 reviews
5 stars
117
4 stars
2
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of employees like Ali, CJ, and Dominic.
Cleanliness
The store received numerous compliments for being exceptionally clean and well-organized, contributing to a positive shopping experience.
Convenience
The new location is noted for its convenient accessibility and ample parking, making it a preferred choice for local customers.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, ensuring a smooth experience for customers.
- CCChrissy2 days ago5.0I had such a great experience at the UPS Store in Pasadena that it deserves a glowing review. From the moment I walked in, Ali greeted me with a warm smile and was genuinely pleasant to talk with while handling my Amazon return. That kind of customer service makes all the difference. The store itself is impressive—spacious, bright, and beautifully maintained. Unlike many other locations that feel dim or cramped, this one is well lit, open, and by far the cleanest UPS Store I’ve ever visited. Everything felt organized and welcoming, which made the whole process quick and stress‑free. I honestly wish this location was closer to me because I would return without hesitation. If you’re in the area and need shipping or returns, this store is absolutely worth the stop.
- CBCarrie Gehringer Bartels6 days ago5.0The manager, CJ, and Dominic were awesome - pleasant and helpful. The store is super clean, wasnt too busy, and location is perfect. Great experience!
- LVLisa VogelDec 30, 20255.0Ali was helpful and kind. He took the time to explain to me thoroughly how to do the returns from Amazon and I really appreciated it. Everybody in there was really sweet and nice. Definitely will use this branch again.
- ATAidan TullyDec 30, 20255.0I had a great experience at this UPS Store thanks to Dominic, who was in training at the time. He was incredibly friendly, helpful, and efficient, and made us feel like the focus of the visit rather than just another package being processed. He took the time to make sure everything was done correctly while still being quick and professional. The woman overseeing his training was also very kind and supportive, which really added to the positive atmosphere of the store. Customer service like this makes all the difference. We will definitely be using this location as our go-to UPS Store for future visits.
- KWKerra WinstonDec 26, 20255.0So glad you all opened this new location. Very convenient for me. The staff was extremely helpful, pleasant, and friendly. Thanks so much! Come here for all your mailing, imaging/printing, notary, etc needs. They will definitely take care of you within their scope of business. Thanks again!😊
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.