Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 8201 Harford Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
270 reviews
5 stars
34
4 stars
9
3 stars
5
2 stars
13
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying disrespectful behavior.
Delivery Issues
Numerous complaints about delayed, lost, or misdelivered mail and packages, with customers expressing frustration over the lack of accountability.
Staff Competence
Feedback indicates a significant lack of training and professionalism among staff, leading to errors in service and poor customer experiences.
Positive Experiences
A few customers highlighted instances of friendly and helpful staff, suggesting that positive interactions do occur, albeit rarely.
Facility Conditions
Several reviews mentioned the post office being dirty and poorly organized, contributing to a negative overall impression.
- SRStephanie RodriguezNov 17, 20251.0The person who was at the front desk on November 17th at 3:15 p.m. was very racist towards me. I am Hispanic and speak English, and she said she couldn't help me because she didn't understand me. She started speaking rudely to me and told me I had to talk to a manager because she wasn't paid to do that. She was irritated, saying that she was left alone at the front desk, that she asked for help and nobody came, and she took it out on me. I'm not going back to that location.
- ALAngelica LattaNov 8, 20251.0I reported a replacement carrier on Thursday November 6, 2025. (Shown in photos.) she threatened me with physical violence and cussed at me all because I asked her not to park on the corner in the middle of the street. As my son's school bus couldn't get down the street. This is also after she nearly hit the pole on the corner and road up on the curb as well because she was on the phone talking. Followed by refusing to deliver mail for the entire block that day. The route was never finished so no one including me got mail 11/6. After which she sped off down the block once I told her that if she didn't stop yelling, cussing and threatening me I have to call the cops. Today November 7, 2025 someone from this local office called me and told me it was my word against hers and refused to identify themselves. When I asked what their name was, and told them I have all of this on video. They told me it wasn't necessary so they wouldn't watch it and hung up on me. Never once was it mentioned that my service be interrupted. Only for me to come home after work today to a note saying my mail service was suspended. This is clearly retaliation for me filing a complaint. Mind you my family has owed this home for 20 years. Heather is an excellent mail carrier and we had never had any issues in all the years we have been here. I don't know the name of the person who threatened me and was filing in for her but I haven't gotten mail for two days. And I'm not sure why this be allowed by management after I had to file a complaint and call the police for my own safety. I can't believe that they suspend my service and withhold my mail from being delivered. This is outrageous and I would like to be contacted by someone who can fix this. It's literally hard to believe this is happening but after reading these reviews I see I'm not alone.
- TBTiara BOct 29, 20255.0The ladies there helped me recover a package that was sent to my old apartment. I was pretty skeptical but all of them worked together and recovered my package. 5 stars
- RDReginald DavisSep 24, 20255.0Google is a wonderful experience you have on my phone to handle all problems and situations Thank you for your support....
- SNSweet Jimmy NetworkAug 29, 20251.0I objected to a charge that contradicted what the shipping calculator on line said. This other cashier grabbed the package ripped off the label and told me to go elsewhere. I asked for the supervisor he came out I explained what she did then she got angry and tried to hit me with a package.The supervisor was not very helpful about any of it. I put in a formal complaint. That branch is out of control. Something needs to be done. I have no idea if my package will arrive or will they tamper with it out of spite
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 8201 Harford Rd?
The Post Office at 8201 Harford Rd offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this United States Postal Service location?
Yes, this Post Office accepts first-time U.S. passport applications and can usually take your passport photo. Be sure to complete and print your application form before your visit.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment via the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
Monday through Friday, it is open from 9:00 AM to 1:30 PM and 2:30 PM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM. The location is closed on Sundays.
How can I get a PO Box at this Post Office and what are the costs?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm. Prices vary by location, so check availability and costs by entering your ZIP code on the website.
What is the fee for a passport photo at this USPS location?
The current fee for a passport photo is $15.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. It's best to confirm with this location for exact lobby access hours.
Where can I find the United States Postal Service in relation to other nearby businesses?
This USPS location is near other postal services like the US Post Office and nearby convenience stores such as Yarvente Convenience Store, making it convenient to combine errands.
Are there nearby services that can assist with car care when visiting the USPS?
Yes, Lor Lo's Car Care LLC, which offers auto detailing and repairs, is located nearby if you need car services before or after your visit to the Post Office.
What nearby healthcare facilities are available close to the United States Postal Service location?
There are several nearby healthcare providers including Peace Healthcare Incorporated for mental health and addiction treatment, Another Chance Recovery, and Venus Health Care Solutions LLC for home health care.