Brand Certified
United States Postal Service
2.0(211 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
10821 Red Run Blvd, Owings Mills, MD
21117, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10821 Red Run Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
10821 Red Run Blvd, Owings Mills, MD
21117, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
211 reviews
5 stars
46
4 stars
5
3 stars
7
2 stars
8
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or unprofessional.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and delays in mail service were noted, leading to significant frustration among patrons.
Staffing Problems
The post office is frequently understaffed, resulting in long wait times and poor service during busy hours.
Positive Experiences
Some customers highlighted positive interactions with specific staff members who provided excellent service, particularly in handling passport applications.
- KBKostyan BrdFeb 24, 20261.0I always receive my neighbors mail and my mail gets lost. Tollgate community. This post office sucks
- BCBrendan CallinanFeb 9, 20261.0This is literally the worst post office I've ever been to. The workers are all snarky when you have a question. Go to a different post office.
- SDSedat DogruFeb 6, 20265.0MELISSA is amazing :) Saved our life :) we can’t thank you enough :)
- LSLeta SmithFeb 2, 20261.0Received a notice approaches to curbside mailbox. Snow was removed for the Carrier to reach the mailbox. Removal of Snow piled up by the snow plows and asking Seniors to shovel three feet or two car lengths of frozen snow is unacceptable especially when a path was cleared so the mailbox is accessible. In fact my mailbox is more accessible than my neighbors!
- CPCheyenne La PradeDec 6, 20251.0Trying to get an address correction with this post office has been easily one of the most frustrating experiences of my life. All of a sudden, they started sending my mail to my mother’s new address, without me requesting an address change to have anything sent there. I went into the post office to inquire about it and they insisted my mother changed it. Nonetheless, I submitted an address change to my correct address and they have STILL been sending mail to my mother. They have also been marking that mail “notify sender of new address”. How is this not illegal?!?! I called to try and get things sorted out and that was a complete waste of time. And all I want to do is speak with someone to confirm what address they have on file to make sure it’s correct. I don’t understand why that is so impossible to do. Everyone in there is nice and all, but someone on the backend clearly does not know what they are doing.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 10821 Red Run Blvd?
At this location, you can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, and buy gift cards among other services.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and most locations can also take your passport photo. You should complete and print your passport application form before applying.
Is an appointment required to use passport services here?
Most Post Offices with passport services, including this one, require an appointment scheduled through the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of this United States Postal Service location?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I rent a PO Box at this Post Office, and how?
Yes, you can rent a PO Box either online or in person. Online reservations and information are available at https://www.usps.com/manage/po-boxes.htm. You'll receive instructions to complete your setup at the Post Office.
Is there 24/7 access to PO Boxes at the location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. You should check with this local Post Office for specific lobby hours.
Are there other United States Postal Service locations nearby?
Yes, another United States Postal Service location is nearby which might be useful for alternative mailing or shipping services if needed.
What nearby services are available for financial and legal assistance?
Nearby, you can find Jackson Tax and Accounting Services for financial advising and tax services, and Precise Signing Services, a notary public offering legal services. These can be convenient to visit before or after handling postal matters.
Are there any nearby pet services or veterinary clinics?
Yes, Maryland Pet Gazette offers veterinarian and pet services close to the Post Office, as well as Baltimore Bred Bullies, a pet breeder that you might find useful if you have pet-related needs.
Brand Certified Facts from United States Postal Service
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