The UPS Store

4.4
447 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6847 in Owings Mills offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Dolfield Road & Red Run Blvd (Red Run Centre), Across From Royal Farms.

Details

  • DeliveryNot available

Location

The UPS Store
10999 Red Run Blvd, Owings Mills, MD
21117, United States

Hours

Reviews

4.4
447 reviews
5 stars
363
4 stars
13
3 stars
4
2 stars
5
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude and unprofessional behavior from some employees.

Efficiency

Customers frequently noted the quick and efficient service, with many mentioning minimal wait times and effective multitasking by the staff.

Pricing Issues

Several reviews highlighted dissatisfaction with pricing, particularly regarding charges for printing labels and tape, leading to perceptions of poor value.

Staff Recognition

Specific employees, particularly Anthony and Jake, received numerous commendations for their exceptional service and professionalism.
  • OC
    oslen collis
    2 days ago
    1.0
    Multiple times I went here and the one associate who was pretty rude (the light skinned gentleman) hustled me on buying tape for packages when I asked if he could assist and tape package for me I was told he could not store policy. The last time I went there the customer in front of me who it seemed the associate knew had the same issue did not even have a proper package for the item and the associate told her he would repackage it for her and tape it. When I came up associate again told me I needed to tape package which it did not need since the box had insert tabs that locked box in place. Unacceptable service
  • CC
    Chrissy Cottrill
    Jan 5, 2026
    5.0
    We have been going to the UPS store on Red Run Blvd in Owings Mills, Md for many years. In recent years with the increase of Amazon purchases & returns we’ve had more visits to this store. The 2 workers, Anthony & Jake are by far some of the best behind the counter masterminds we’ve ever observed! They have never made a mistake for us, are always fast, efficient & pleasant. It’s like watching a well oiled machine when they do their job. Kudos to them & their excellent teamwork! I hope they are well rewarded by Corporate.
  • TH
    Terrie Hunt
    Dec 17, 2025
    5.0
    Carl and Anthony are the best employees at UPS on Dolfield Rd. The young men working there for the last year or so have been awesome. Customer service is amazing
  • LS
    Lance Johnson, Sr
    Dec 10, 2025
    2.0
    Convient, but counter person needs better customer service skills.
  • SP
    Selena Payne
    Dec 8, 2025
    5.0
    Great service, always fast and consistent

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6847 in Owings Mills offer?

The UPS Store #6847 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.