FedEx Office Print & Ship Center

Reviews

• NL

  Neal Lee

  Dec 30, 2025
  4.0
  I had a bunch of packages, maybe around 40 or so items that needed to be labeled and shipped, I called ahead to see the best way to make it work efficiently and if they accepted a spreadsheet that I could email the store in advance to expedite the process. They did not have that capability--while not the most efficient use of their time, the front desk took down all 40 individual labels and processed them for me. I'm sure it was a pain, but they did it--thank you! I only gave them 4 out of 5 since UPS allows me to send a spreadsheet via e-mail to the store in advance to expedite label creation.
• CT

  Clarence Tunstall

  Dec 22, 2025
  3.0
  Just left the location & was made to feel quite unwelcomed because I asked about getting there before Christmas (2days 12/22)... I get chances are slight but I didn't think asking was an issue nor ask about packing... They were professional but dismissive, indifferent & intolerant. It's cool other locations exists. 12/15 update... The package arrived before Christmas. They did their job and so I must bump up the rating.
• DW

  Dawn Wooden

  Nov 25, 2025
  5.0
  Always efficient, knowledgeable, and helpful!!! I never wait long, and they’ll print return labels at no charge.
• LW

  Lynn Wilson

  Oct 23, 2025
  5.0
  Hello im a new comer to stores like this ,I dont know how to navigate thu the system all i needed was to email my copies to have them printed out i asked for help a young lady came over i explained to her im not familiar with this can she please assist me she look at me showed me the email and walked away i put that in she had no one else to wait on but me, their was another assistant in the front but she had a customer i waved at the young lady again she came over i said to her I never worked this machine before first time in here can you please help me she then push a button on the screen and said you need a credit card and it will come out here what's your number thats they sent you, I didnt know she didnt tell me when emailing they will give you a number so then she said wait for your number then put it in and walked away again 2 people came in the store i waited on a number to come thu I put it in but it was the wrong screen so now im getting frustrated cause she walk away twice and im still lost i went over got in line behind the 2 customer the second assistant excused herself and called me back to the place where I was i explained to her this my first time im a little lost on the next step she walked me thu everything show me step by step what to do (her name was TY)but the other young lady I didn't get her name she didnt stand there long enough for me to read her name badge I was so appreciative I thanked her and the customer she was waiting on ,he also said he was so please with the assistant he was receiving this young lady was patient, caring and understanding yall need more people like her ,and less like the other young lady I was going to give them one star 🌟 TY saved the day thank you
• MG

  Michele Galloway

  Oct 7, 2025
  5.0
  I'm older and was dropping off 3 boxes. 2 were very large boxes. I went to this location because of the star ratings. It rates above the other locations and now I know why. I'm ambitious, so I was delivering the large boxes by myself. It wasn't easy, but doable. Once I got the large boxes on the FedEx cart, I was trying to enter the building. It was challenging. Although there were 4 men standing in line to be waited on, not one of them held the door or tried to help me get in the building through two swinging doors. I was trying to hold open the two swinging doors to get my packages in when Jawanun came and showed me the doors had kick stands, set them for me, then went back to wait on other customers. I was sooooo grateful! I got in. Then I met beautiful kind Ceece. She helped me navigate the area to place the boxes for scanning. Her sweet smile and kind demeanor lessened the burden of the struggle. She scanned my boxes and gave me a warm goodbye greeting. This kindness is not found everywhere. The FedEx in Foundry Row will be my go to place from now on. I'm addicted to Kindness and Great customer service. Thank you Ceece and Jawanun!

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