The UPS Store

Reviews

• RJ

  Rhonda Jones

  Apr 12, 2026
  1.0
  Worst location. Been into the store 7 times to process a return. My package was never delivered (lost). I contacted customer service and was told to go back to the store. Every time I keep getting turned away because they don’t know how to process, or told to email the manager. Which I did with no response. Beyond frustrating with this location and the service they provide.
• CR

  Cierra Rowland

  Apr 9, 2026
  5.0
  Diego is the man! Got in and out in no time. Even helped me find the barcodes on my phone! This man needs a raise! Great place! Friendly people!
• DD

  denise drayton

  Mar 14, 2026
  1.0
  Traveled a distance to store. Had proof package was there. They could not find it. Have to travel back today. Work related materials needed for a conference. Paid extra to have package on time. Staff attitude not concerned blamed the driver? Went back next day. No apologies offered just got chastised my Nikhil a store clerk told me I gave wrong info and I was to blame why they couldn't find the package. I had a tracking number from a UPS receipt that Ihe saw but couldn't find in the system. This was a case of not being able to accept responsibility. I was disrespected in front of a store full of people as the clerk chose to raise his voice and continued his reprimand Worst experience. That clerk needs customer service training.
• SK

  Sheila Kiernan

  Feb 10, 2026
  5.0
  The staff at this store are incredibly friendly, knowledgeable, and efficient.
• CP

  Christian Pautsch

  Feb 8, 2026
  5.0
  These guys are fantastic. Quick service, VERY patient, extremely helpful especially figuring out returns. Never had an issue. Pleasure to do business with!!

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