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The UPS Store #3595 in Odenton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Odenton Shopping Center.
Customers consistently praised the staff for their excellent, friendly, and efficient service, particularly highlighting employees like Jake, RR, and Tobias.
Efficiency
Many reviews noted the quick and efficient service, with several customers mentioning fast processing times for notary services and package handling.
Pricing Concerns
Some customers expressed dissatisfaction with high shipping and packing costs, feeling that they were charged excessively compared to standard rates.
Store Hours
There were complaints about inconsistent store hours, with customers frustrated when arriving close to closing time only to find the doors locked.
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N
Jan 4, 2026
1.0
This store location needs to do a better job at updating their store hours online. Online the store says it’s open today until 6pm. Of course there’s a flimsy sign on the door saying they close at 4:30.
AM
Alejandra Mejia
Dec 22, 2025
5.0
Excellent service from Rhada. I went there to do my fingerprints and she was there with me throughout the whole process. She was really kind and patient. Good customer service!
MB
Michael Borum
Dec 19, 2025
1.0
I wanted to send to holiday gift cards to my daughters who live in Texas. Due to the timeframe, I asked to overnight an envelope containing both, which was less than 2 lbs. They charged me $146.19 for UPS Next Day Air Saver. I took a look at what UPS charges on their site, which was only $44.96 (see attached image.) While I understand profit margins, they charged me more than triple the amount of the actual cost. This is very shameful, taking advantage of people.
LT
Laila Thompson
Dec 18, 2025
5.0
Aj Lt Td and Ma managed the line in the store today very well they were very fast but still polite! I’ll definitely be back!