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United States Postal Service

2.0
(141 reviews)

Business Details

4990 Mercantile Rd, Nottingham, MD
21236, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4990 Mercantile Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4990 Mercantile Rd, Nottingham, MD
21236, United States

Hours

Reviews

2.0
141 reviews
5 stars
31
4 stars
2
3 stars
4
2 stars
5
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.

Delivery Issues

Many customers reported lost packages, delayed mail, and incorrect deliveries, leading to significant dissatisfaction with the postal service.

Long Wait Times

Customers frequently mentioned long wait times, often due to understaffing, resulting in frustration and inconvenience.

Mixed Experiences

While many reviews were negative, a few customers noted positive interactions with specific staff members, indicating some inconsistency in service quality.
  • NT
    Nirajan Thapa
    6 days ago
    1.0
    These people have no idea what they are doing.
  • JT
    jose trigo
    Feb 6, 2026
    1.0
    Leave a package paid a 3 days priority.... One week later still not delivered..... Don't trust them
  • RM
    Roscoe May
    Dec 30, 2025
    5.0
    Never any issues
  • CW
    Christopher Wilson
    Dec 11, 2025
    1.0
    I waited in line 31 minutes. Many of customers ahead of me were ill-pre and disorganized making other customers wait longer
  • OC
    Ostine Chen
    Dec 8, 2025
    3.0
    Pretty friendly when i got my passport and stuff shipped there. Very understaffed so it can be a very long wait.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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