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Visit your local Post Office™ at 4990 Mercantile Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Their customer service is great. They are always friendly and helpful. They are usually busy but they take the time with each customer so please be patient while waiting in line.
BK
Bobby Keel
Jul 28, 2025
5.0
I’m very impressed by the staff at this USPS store. People were still lining up at 5pm and they were still helping customers after close. Other USPS stores would have locked the doors or maybe even told everyone they were closed come back tomorrow, but the man and woman working this afternoon made me feel like they actually cared. I wish all USPS stores were like this one.
DP
Danielle Prefach
Jul 14, 2025
1.0
Rude people and internet down for an entire week so you can’t even mail return packages?! What kind of a post office is this that doesn’t get an issue like this fixed within a day??
DH
Daniel Hess
Jun 26, 2025
1.0
Small business owner who depends on the post office for pretty much a majority of the items we sell. Can say with absolute confidence that by all means AVOID THIS POST OFFICE!!!! There is almost always an issue with items that we hand off, the latest being just yesterday when we were in the neighborhood and decided to give them another chance at redemption. BIG MISTAKE!!! The self scan machine was not working and so we dropped off packages at the counter as we have been instructed to do in the past at several post office branches. Almost a day later and somehow only 3 of the 11 items we left in their hands have been scanned. Now we are going to have to go back up and follow up with them which is going to probably be a nightmare given how rude the staff has been each time we have to interact with them. Please fire everyone at this branch and start over because it is so obvious that they all hate their jobs. Again AVOID AVOID AVOID!!!
EG
emily garratt
Jun 14, 2025
1.0
The woman who assisted me was surprisingly rude. I politely asked if she could put some tape on the flap of my envelope, as I was concerned it might come open. She didn’t acknowledge my request—just set the card aside—so I asked if I could tape it myself, since the tape was sitting right there. She snapped, “Well, do you have tape?” in a curt tone. I replied that I was going to use the tape that was already available. She then said, “Well, I’ll get to it,” applied the tape with clear attitude, and sarcastically asked, “Happy?” The tape job itself was sloppy and careless.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4990 Mercantile Rd, Nottingham?
You can send mail and ship packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I get a passport application and photo at this Post Office?
Yes, thousands of Post Offices accept first-time passport applications, and most can also take your passport photo with a prior appointment.
Do I need an appointment for passport services here?
Appointments are generally required for passport services, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 4990 Mercantile Rd?
The post office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I get a PO Box here and how do I reserve one?
Yes, you can apply for a PO Box online or in person. Online reservations are available at https://www.usps.com/manage/po-boxes.htm.
What is the fee to have a passport photo taken at this location?
The current fee for a passport photo at USPS is $15.
Can I access my PO Box after regular business hours?
Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so please check with your local Post Office.
What nearby hotels can I stay at if I am visiting the United States Postal Service in Nottingham?
Nearby hotels include Residence Inn by Marriott Baltimore White Marsh, Fairfield Inn & Suites by Marriott White Marsh, and WoodSpring Suites Baltimore White Marsh.
Are there any nearby dining options close to the USPS location at 4990 Mercantile Rd?
Yes, nearby dining options include Taco Bell, Dunkin', and McDonald's, convenient for grabbing a meal or coffee before or after your visit.
What other useful nearby services can I find around the United States Postal Service in Nottingham?
Nearby services include American Christian Defense Alliance for community support, Fisher Auto Parts for automotive needs, and Union Memorial Hospital for health services.