Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4990 Mercantile Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
140 reviews
5 stars
31
4 stars2
3 stars
4
2 stars
5
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and courtesy.
Long Wait Times
Customers frequently mentioned long wait times, often due to understaffing, leading to frustration and dissatisfaction.
Lost Packages
Numerous reviews highlighted issues with lost or misdelivered packages, causing significant inconvenience for customers.
Inconsistent Service
While some customers had positive experiences with friendly staff, many others reported consistently poor service, indicating a lack of reliability.
- RMRoscoe MayDec 30, 20255.0Never any issues
- CWChristopher WilsonDec 11, 20251.0I waited in line 31 minutes. Many of customers ahead of me were ill-pre and disorganized making other customers wait longer
- OCOstine ChenDec 8, 20253.0Pretty friendly when i got my passport and stuff shipped there. Very understaffed so it can be a very long wait.
- SRSherri RachubaAug 8, 20255.0Their customer service is great. They are always friendly and helpful. They are usually busy but they take the time with each customer so please be patient while waiting in line.
- BKBobby KeelJul 28, 20255.0I’m very impressed by the staff at this USPS store. People were still lining up at 5pm and they were still helping customers after close. Other USPS stores would have locked the doors or maybe even told everyone they were closed come back tomorrow, but the man and woman working this afternoon made me feel like they actually cared. I wish all USPS stores were like this one.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4990 Mercantile Rd, Nottingham?
You can send mail and ship packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I get a passport application and photo at this Post Office?
Yes, thousands of Post Offices accept first-time passport applications, and most can also take your passport photo with a prior appointment.
Do I need an appointment for passport services here?
Appointments are generally required for passport services, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 4990 Mercantile Rd?
The post office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I get a PO Box here and how do I reserve one?
Yes, you can apply for a PO Box online or in person. Online reservations are available at https://www.usps.com/manage/po-boxes.htm.
What is the fee to have a passport photo taken at this location?
The current fee for a passport photo at USPS is $15.
Can I access my PO Box after regular business hours?
Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so please check with your local Post Office.
What nearby hotels can I stay at if I am visiting the United States Postal Service in Nottingham?
Nearby hotels include Residence Inn by Marriott Baltimore White Marsh, Fairfield Inn & Suites by Marriott White Marsh, and WoodSpring Suites Baltimore White Marsh.
Are there any nearby dining options close to the USPS location at 4990 Mercantile Rd?
Yes, nearby dining options include Taco Bell, Dunkin', and McDonald's, convenient for grabbing a meal or coffee before or after your visit.
What other useful nearby services can I find around the United States Postal Service in Nottingham?
Nearby services include American Christian Defense Alliance for community support, Fisher Auto Parts for automotive needs, and Union Memorial Hospital for health services.