United States Postal Service

2.0
137 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4990 Mercantile Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4990 Mercantile Rd, Nottingham, MD
21236, United States

Hours

Reviews

2.0
137 reviews
5 stars
30
4 stars
2
3 stars
3
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1 star
97
  • SR
    Sherri Rachuba
    Aug 8, 2025
    5.0
    Their customer service is great. They are always friendly and helpful. They are usually busy but they take the time with each customer so please be patient while waiting in line.
  • BK
    Bobby Keel
    Jul 28, 2025
    5.0
    I’m very impressed by the staff at this USPS store. People were still lining up at 5pm and they were still helping customers after close. Other USPS stores would have locked the doors or maybe even told everyone they were closed come back tomorrow, but the man and woman working this afternoon made me feel like they actually cared. I wish all USPS stores were like this one.
  • DP
    Danielle Prefach
    Jul 14, 2025
    1.0
    Rude people and internet down for an entire week so you can’t even mail return packages?! What kind of a post office is this that doesn’t get an issue like this fixed within a day??
  • DH
    Daniel Hess
    Jun 26, 2025
    1.0
    Small business owner who depends on the post office for pretty much a majority of the items we sell. Can say with absolute confidence that by all means AVOID THIS POST OFFICE!!!! There is almost always an issue with items that we hand off, the latest being just yesterday when we were in the neighborhood and decided to give them another chance at redemption. BIG MISTAKE!!! The self scan machine was not working and so we dropped off packages at the counter as we have been instructed to do in the past at several post office branches. Almost a day later and somehow only 3 of the 11 items we left in their hands have been scanned. Now we are going to have to go back up and follow up with them which is going to probably be a nightmare given how rude the staff has been each time we have to interact with them. Please fire everyone at this branch and start over because it is so obvious that they all hate their jobs. Again AVOID AVOID AVOID!!!
  • EG
    emily garratt
    Jun 14, 2025
    1.0
    The woman who assisted me was surprisingly rude. I politely asked if she could put some tape on the flap of my envelope, as I was concerned it might come open. She didn’t acknowledge my request—just set the card aside—so I asked if I could tape it myself, since the tape was sitting right there. She snapped, “Well, do you have tape?” in a curt tone. I replied that I was going to use the tape that was already available. She then said, “Well, I’ll get to it,” applied the tape with clear attitude, and sarcastically asked, “Happy?” The tape job itself was sloppy and careless.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.