United States Postal Service

3.7
43 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3709 Rhode Island Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3709 Rhode Island Ave, Mount Rainier, MD
20712, United States

Hours

Reviews

3.7
43 reviews
5 stars
27
4 stars
2
3 stars
0
2 stars
2
1 star
12
  • KK
    KP
    Jan 3, 2026
    1.0
    Over 7 years consistently a very rude and hostile post office location primarily because of 2 female employees with very nasty attitudes. They routinely make transactions difficult. If you do not follow the exact process that they are expecting you to follow, they will find every way possible to deny you service and make the entire experience hostile. It seems as if their intention is to not only discourage customers of having them do work beyond bare minimum, but to discourage the public from using that location at all. The manager has a much better temperment but is still complacent with and ultimately responsible for allowing the staff under her management to treat customers so badly. One employee at this location is consistently pleasant and kind, Isiaq. I wish that they would all spend a week shadowing him and realize it costs nothing to be kind.
  • CA
    Cianna Alexis
    Nov 24, 2025
    5.0
    Isiaq is the best!! Very patient, kind, resourceful always. He seriously deserves a promotion, his customer service keeps me coming back to this location
  • SG
    Shannen .Gora
    Nov 12, 2025
    5.0
    Went in for passport renewal and picture. Did not have an appointment, but went right thru the process. Quick, friendly, knowledgeable service. Highly recommend!
  • KS
    Katy Schmid
    Oct 9, 2025
    5.0
    I need to give a shout out to the lady who was working solo this morning. She balanced multiple passport appointments while also working on handling customers with mailing requests, all on her own. I appreciated how hard she was working while juggling everything on her own. She remained calm, friendly and focused even with the level of requests being handed to her. USPS is lucky to have her.
  • RR
    Ricky Rivas
    Apr 13, 2021
    1.0
    wow it is surprising that more lazy people who are in this location, a woman with braids is a badly educated lazy woman, they should fire her for bad service that she offers

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.