The UPS Store

4.9
1654 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0972 in Millersville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Veteran's Highway & Old Mill Rd.

Details

  • DeliveryNot available

Location

The UPS Store
672 Old Mill Rd, Millersville, MD
21108, United States

Hours

Reviews

4.9
1,654 reviews
5 stars
1,582
4 stars
15
3 stars
2
2 stars
1
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Abby received consistent praise for her friendly, helpful, and efficient service, making a positive impact on customers' experiences.

Staff Knowledge

Customers highlighted the staff's knowledge and ability to assist with various services, including shipping, printing, and notary services.

Efficiency

Many reviews noted the quick and seamless service provided, even during busy times, contributing to a positive overall experience.

Friendly Atmosphere

The store was described as having a welcoming and pleasant environment, with staff greeting customers and maintaining a positive demeanor.
  • JG
    Janina Green
    5 days ago
    5.0
    Abby was extremely helpful. She did my notary and sent my post office package right away. She answers all my questions and was extremely friendly.
  • MC
    Moscoso General Construction
    6 days ago
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Excellent Service From the UPS Team I want to highlight the outstanding experience I had at this UPS location today. Katty helped me send out important documents, including a large check, and she was exceptional from start to finish. She was extremely helpful, very informative, and incredibly thorough — making sure everything was handled correctly and with care. Even with a crowd of people inside, she kept the entire process smooth and completely stress-free. I also want to recognize Abbey and Claudia, who were keeping the whole operation moving efficiently. They supported every customer with genuine professionalism and stayed upbeat and welcoming, even with the place packed and nonstop foot traffic. Their calm, attentive presence really stood out. Overall, a fantastic team and an excellent experience. Thank you, UPS!
  • KW
    Kaitlynn Warner
    6 days ago
    5.0
    Abby is amazing at the Millersville, MD UPS Store! She helped me with a huge return with patience and a smile. Give this girl a raise! Thank you, Abby!
  • MM
    Maquel Miller
    Dec 31, 2025
    5.0
    As I walked into the store, I was greeted by Abby's kind welcome. Abby was a great help and very friendly. She was efficient and proficient. One of my labels did not scan, and she took the time to figure out how to get a new label for me. Abby at the Millersville location was awesome.
  • IT
    It’s Tailand
    Dec 31, 2025
    5.0
    I stopped in to get fingerprinting done and was assisted by Abi, she was amazing. Super kind and patient, even though she gave me her full attention while assisting me, she made sure to acknowledge every customer as they walked into the location. Excellent display of customer service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Millersville?

The UPS Store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 3:30 PM, and Sunday from 10:00 AM to 3:00 PM.