Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7027 in Middle River offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - White Marsh Blvd. & Greenleigh Ave. (Greenleigh At Crossroads Shopping Center).
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.6
696 reviews
5 stars
615
4 stars3
3 stars3
2 stars3
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Pricing Issues
Many customers expressed frustration over additional charges for services like taping boxes, which they felt should be included in the service.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing positively to the customer experience.
Staff Attitude
There are numerous complaints about the attitude of some staff members, particularly the owner, who has been described as rude and unhelpful.
Convenience
Customers appreciate the store's convenient location and quick service, although some have noted issues with hours of operation.
- ALAn Lu4 days ago1.0Awful customer service! The honor of the joint is the most unprofessional of them all. Also can’t do the job correctly! As simple as putting the correct label in the correct package!Dont waste you time or money. Go somewhere else!
- SBShelley BrownJan 2, 20261.0Rude and absolutely no clue what decent customer service is. Been in multiple times and won’t be back.
- DPDee P.Dec 17, 20251.0Been here multiple times and never had an issue with the employees until today(12/17/25). I came in to return a Amazon box with it’s return label on hand and in the past they never had an issue with the box/label not being taped b/c usually they would tape it up themselves. Apparently not today, I was not going to make such a big issue that I have to go and tape up my box though I don’t understand why all of a sudden they denied to do it themselves when in the past they never made it an issue but I digress. HOWEVER, the employee with the hat today was very rude and condescending. There was no need to go so out of your way to make a customer feel uncomfortable and laughed at b/c the box not being taped up. I get that is the holiday season and employees have to deal with unpleasant customers but it doesn’t mean you as the employee should have to act the same with other customers who weren’t rude to you in the first place. A simple “Sorry but you need to tape up your box” would have been just fine. Learn a little humidity because you only going to get what you give.
- BGBrandon GoldDec 9, 20255.0These guys are always so friendly and helpful. Even in a stressful environment, they are still very friendly and the older gentleman that is always working is awesome.
- CDCynthia DorseyDec 3, 20255.0Fast service with reasonable prices! I was asked to explain what was in the packages that I wanted mailed. Worker at the desk assured me that Fragile Stickers would be placed on my packages!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #7027 in Middle River offer?
The UPS Store #7027 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the business hours for The UPS Store Middle River?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and closed on Sundays.
Is The UPS Store #7027 in Middle River Black-owned and locally operated?
Yes, it is a Black-owned business and locally owned and operated.
Where is The UPS Store #7027 located?
It is located at 750 Concourse Circle, Suite 103, Middle River, MD 21220, inside the Greenleigh At Crossroads Shopping Center near White Marsh Blvd. and Greenleigh Ave.
What payment options does The UPS Store Middle River accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store in Middle River offer mailbox rental services?
Yes, mailbox rental and mailbox services are available for mail and package receiving.
Are there any nearby restaurants where I can eat before or after visiting The UPS Store?
Yes, nearby restaurants include Subway, Zesto Pizza & Grill, Thai Rainbow, Potomac Pizza Grill, Bubbakoo's Burritos, Michael's Cafe, and Dunkin'.
What nearby places can assist with real estate needs when visiting The UPS Store?
Nearby real estate agents and services include A.L. Stiles Real Estate, Greenleigh Living, Linda Felts Realtor, Catherine Carey Realtor - Samson Properties, The Rashid Group, Lening the Realtor, and The King Group of Samson Properties.
Are there nearby services for shredding or document destruction close to The UPS Store?
Yes, Shred Nations, a shredding service provider, is located nearby.
Does The UPS Store Middle River have wheelchair accessible features?
The store has wheelchair accessible entrances and parking but does not have accessible seating or restrooms.