Brand Certified
The UPS Store
4.5(699 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
750 Concourse Circle, Middle River, MD
21220, United States
Certified by The UPS Store • Feb 22, 2026
(410) 344-6593
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/md/middle-river/750-concourse-circle
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7027 in Middle River offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - White Marsh Blvd. & Greenleigh Ave. (Greenleigh At Crossroads Shopping Center).
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.5
699 reviews
5 stars
615
4 stars3
3 stars3
2 stars4
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.
Pricing Issues
Customers expressed frustration over being charged for basic services like taping boxes, which they expected to be complimentary.
Staff Professionalism
Several reviews mentioned unprofessional behavior from employees, including condescending attitudes and lack of assistance.
Mixed Experiences
While some customers praised the friendly and helpful staff, many others reported negative experiences, indicating inconsistency in service quality.
Store Cleanliness
A few customers noted that the store was clean and well-organized, contrasting with their negative experiences with staff.
- MMMarie2 days ago1.0Horrible customer service
- JMJoe MarantoFeb 12, 20265.0The UPS Store in Middle River is the best place for professional, courteous service at a reasonable price. They offer one stop services including e-mail, printing, scanning, shipping, etc. Kudos to Darryle and his staff for their untiring efforts to please.
- MBMitch BrownJan 23, 20261.0Always went here for the past 5 years I’ve been traveling by to make returns and shipments. Not anymore. Young employee serving me with a hood up. Condescending responses. Most employees are very un-helpful the past few times I have been in, especially with the “less understanding” customers you may see in front of you in line at a UPS Store. Find another store to go to. And maybe have your employees act more professional. As a local business owner myself - I can promise this is not a local UPS store to support anymore. And please dont leave me a generic “email me” response. Tell your employees to act like they represent the company they work for and want to do their jobs rather than “thuggin” it behind the counter with a hood up and hat on. Rather than making me tell them for you. Pathetic. Do better.
- ALAn LuJan 8, 20261.0Awful customer service! The honor of the joint is the most unprofessional of them all. Also can’t do the job correctly! As simple as putting the correct label in the correct package!Dont waste you time or money. Go somewhere else!
- SBShelley BrownJan 2, 20261.0Rude and absolutely no clue what decent customer service is. Been in multiple times and won’t be back.
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Certified February 22, 2026Yext Knowledge Graph
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