The UPS Store

Reviews

• JJ

  Johnny

  Apr 28, 2026
  5.0
  Jay was amazing and provided an awesome experience. I needed to get an oddly shaped item packed. He was extremely helpful, polite, and just great to work with. He found a box and trimmed it down to the perfect height. Thanks Jay!
• VF

  Veronica Flores

  Mar 22, 2026
  5.0
  Muy buen servicio, los empleados son muy amables y rapidos
• CR

  Chris Rudy

  Mar 5, 2026
  5.0
  ​I normally wouldn't think to review a shipping store, but I had such a great experience here today. I dropped off a package without a box, and Jay handled it effortlessly. He was incredibly professional, competent, and created a really calm, welcoming vibe. He knew exactly what to do to get my package on the road quickly. Great service!
• WP

  William Parks

  Mar 5, 2026
  1.0
  I stopped by on a weekday morning, well after they opened. Lights were on, as well as the open sign, but the door was locked, and no one was there.
• DN

  daniel nunez

  Feb 25, 2026
  5.0
  I was in The UPS Store today and unfortunately witnessed a customer behaving very aggressively toward the staff. What could have turned into a much worse situation was handled with incredible professionalism and composure by the team working there. Despite being yelled at and treated disrespectfully, the employees remained calm, respectful, and focused on de-escalating the situation. They never raised their voices and continued assisting other customers while managing the disruption. It was honestly impressive to watch how quickly and effectively they handled everything. Situations like that can be stressful and uncomfortable, but the team ensured the rest of us felt safe and taken care of. This experience only reinforced my trust in this location. Excellent customer service under pressure — truly above and beyond.