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United States Postal Service

1.8
(320 reviews)

Business Details

324 Main St, Laurel, MD
20707, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 324 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
324 Main St, Laurel, MD
20707, United States

Hours

Reviews

1.8
320 reviews
5 stars
42
4 stars
16
3 stars
12
2 stars
9
1 star
241

What are people saying?

AI-generated from recent customer reviews

Long Wait Times

Customers consistently reported extremely long wait times, often exceeding 30 minutes, due to insufficient staffing.

Staffing Issues

The location is frequently understaffed, with many reviews mentioning only 1-2 clerks available during peak hours.

Customer Service

While some staff members were noted as friendly and helpful, many customers experienced rude or unprofessional behavior from employees.

Operational Hours

The post office often fails to open on time and has been reported closed during posted hours, leading to customer frustration.

Lost Mail and Packages

Numerous complaints about lost mail and packages, with customers expressing dissatisfaction over the lack of accountability and resolution.
  • MM
    Me
    Feb 17, 2026
    1.0
    Unprofessionalism is a real thing. That’s all I got to say
  • JJ
    James
    Feb 16, 2026
    1.0
    For years now the Dropbox at this location has been broken. I’m surprised the district manager who oversees this location hasn’t fixed this. This essential business service being broken for years and the manager and district manager not coming to a compromise about this issue says a lot about who USPS lets run their facilities. People have began to vandalize and graffiti different areas of the broken machine with nasty comments displaying their displeasure. USPS needs to act immediately. The district manager who overseees this location must be held accountable. The amount of money this location is losing each day because you can’t buy labels and stamps with an end result of dropping off a package after business hours because the drop off shoot is broken is probably unfathomable
  • CW
    Courtney Wills
    Feb 12, 2026
    1.0
    I’ve never waited in a post office that long in my life, worse than going to the MVA. This is another sign on environmental racism for the area, inconveniencing people, not delivering mail and making people come pick up mail instead. Been in here for over an hour and there’s 5 people in front of me with one line.
  • GB
    Gabe Ball
    Jan 22, 2026
    1.0
    Extremely slow, only 1 person working. 2 hours to pay for 2 envelopes.
  • MZ
    Masood Zazai
    Jan 22, 2026
    1.0
    I applied and paid for my unit mail box keys a month back and physically visited 324 main st USPS for an an update. They don’t have my keys No date when they goona make it, there is nothing they can do about interestingly. Don’t come here for keys at least

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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