Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 324 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
316 reviews
5 stars
41
4 stars
16
3 stars
12
2 stars
9
1 star
238
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
The post office is consistently reported as understaffed, leading to long wait times and frustration among customers.
Customer Service
While some staff members are noted for being friendly and helpful, many reviews highlight unprofessional behavior and rudeness from certain employees.
Operational Hours
Customers frequently complain about the post office not adhering to posted hours, often opening late or closing early without notice.
Service Efficiency
The overall service is described as slow, with many customers experiencing significant delays in processing their requests.
Facility Condition
The cleanliness and maintenance of the post office are criticized, with reports of dirty facilities and broken equipment.
- DSDarryl Smallwood4 days ago1.0These geniuses changed the locks on the apartment mailboxes (for current residents) where I live and told NO ONE. Not the apartment management, leasing office or even maintenance. Our keys no longer work on our mailboxes and we can't access our mail and now we have to wait for the whoever did it to show back up to work.
- LKLindsay KlaffDec 13, 20251.0They are horrific. We have had an incredible amount of lost mail. They are blatantly rude too. I'm not sure what can be done. From the 1.8 review, how has a representative from the postal service not gotten involved???
- MGMarliez GalianoNov 7, 20251.0One of the most unprofessional post offices I have been to. Opening hours show as 0800. I get there at 0755, the office did not open until 0845. There was a long line, and I was the second in line. My niece received a money order on Thursday, but the machine malfunctioned, and the staff was unable to print her money order, a receipt, or any proof that she had paid $1,400.00. The supervisor told her they would call the IT department, but they didn’t answer, so she should come back on Friday. Friday comes, and the supervisor tells her it will take a while because she doesn’t know if the IT department is open. The IT department was closed on weekends, so the supervisor said she would call on Monday to let her know when the money order was ready. Monday came, and there was still no call, no receipt, or proof that she had paid $1,400 for a money order. On Tuesday, I accompanied her to ensure she received her money order, and that’s the day they didn’t open until 0845. The clerk called the supervisor, and the supervisor said to come back after 0900. We waited until then, and nothing happened, so I asked the clerk to call the supervisor, which she did. The supervisor said she was working on it and then hung up. Another 30 minutes passed, and I asked the clerk to call the supervisor again and check on the status. The clerk calls the supervisor again and hands me the phone. I asked the supervisor how much longer, and she said, “I already told you it's going to take a while,” and then she hung up on me. By then, it is 1030 am and we have not received the money order or even seen the supervisor. She finally shows up, doesn’t even apologize for her unprofessionalism, and says that she will take care of it. She then prints the money order, which took over the span of 5 days to obtain. The level of unprofessionalism displayed by the supervisor and the incompetence of the clerks on Thursday was evident, as they failed to provide her with any proof, receipt, or email explaining what happened when the bank deducted the money. As a result, my niece had no way to demonstrate that it was a money order that she never received. Machacara Graham (supervisor) is one of the most unprofessional and rude supervisors I have encountered. I told my niece never to come back to this post office, and I advise everyone, if you can avoid this place, please do.
- JPJoshua PetersOct 24, 20251.0The very basics of running a business is keeping the hours that you post. Why can't they do that
- TSTim SerigOct 11, 20251.0The lines are always too long there's always one person working the lines move so slow you get frustrated and leave absolutely hate going to the post office nightmare experience every time whatever happened to the post office
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 324 Main St, Laurel, MD?
You can send mail and ship packages, get money orders, rent Post Office boxes, obtain passports, purchase gift cards, and more at this location.
Can I apply for a first-time passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most locations, including this one, require you to schedule an appointment online for passport services, although limited walk-in hours may be available.
What are the operating hours of the USPS at 324 Main St?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 3:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete your setup in person at the Post Office.
Is there 24/7 access to the PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so it's best to check locally.
What nearby places can I visit before or after my postal services at 324 Main St?
You can visit KingDiva Lash Bar for beauty services, grab a bite at Shawn Williams Caribbean Restaurant, or check out Grace Bakery 2 LLC for delicious baked goods, all within walking distance.
Are there any nearby professional services to assist with career or legal advice close to the USPS?
Yes, near the USPS are Dare2Dream Careers for career counseling, the Law Office of Sandy Bartlett for legal services, and April M. Urban for family law matters.
If I am traveling via transit, are there any helpful landmarks near the United States Postal Service at 324 Main St?
The local USPS is a well-known landmark itself and is close to other postal services like US Post Office nearby, helping you confirm you are in the right area for mailing and shipping needs.
How can I stay updated or connect with USPS online?
You can visit the official USPS website, use their mobile app available on iOS and Android, or follow their social media accounts on Facebook, Twitter (@USPS), and Instagram (@uspostalservice).