Brand Certified

The UPS Store

3.1

(212 reviews)

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Business Details

14625 Baltimore Ave, Laurel, MD

20707, United States

(301) 604-3199

https://locations.theupsstore.com/md/laurel/14625-baltimore-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #0618 in Laurel offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rte 1 And Cherry Ln Across Street Of Olive Garden Restaurant.

Details

DeliveryNot available

Location

The UPS Store

14625 Baltimore Ave, Laurel, MD

20707, United States

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Hours

Monday8:30 AM - 7:00 PM

Tuesday8:30 AM - 7:00 PM

Wednesday8:30 AM - 7:00 PM

Thursday8:30 AM - 7:00 PM

Friday8:30 AM - 7:00 PM

Saturday9:00 AM - 2:30 PM

Sunday12:00 PM - 5:00 PM

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-09-12Regular Hours

2026-10-12Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

3.1

212 reviews

5 stars

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported rude and dismissive behavior from certain employees.

Efficiency

Several reviews highlighted quick service and efficiency in handling transactions, although some customers experienced long wait times and delays.

Pricing Issues

Customers expressed frustration over unexpected charges for services like taping and printing, with some feeling that prices were higher than at other locations.

Mixed Experiences

While many customers had positive experiences and recommended the store, a significant number reported negative interactions, leading to a divided perception of the store's overall quality.

KG
Kim Green
4 days ago
5.0
The staff are extremely knowledgeable, friendly and proactive in helping customers, answering questions, resolving problems and identifying the best means to meet the customers' needs
JN
Joshua Niel
Feb 13, 2026
5.0
When I went to return my nike products I was in and out of the store in 1 minute. The workers were super accomodating, fast, and friendly.
MS
Mal Shall
Jan 21, 2026
5.0
Fast and Easy. Just handed the worker the package with the label and received a receipt and that’s all.
MM
MMO MMO
Jan 20, 2026
1.0
HORRIBLE CUSTOMER SERVICE! NEVER BREN CHARGED $2 by UPS to return an Amazon Package 📦! EMPLOYEE 232841 is THE WORST! NEVER RETURNING TO THIS UPS AGAIN!!! Absolutely Ridiculous!
AF
Angel Figueroa
Dec 19, 2025
5.0
Amazing customer service, place is always clean, would recommend 100%