Staples

4.0
197 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Laurel, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
14280 Baltimore Ave (Rt. 1), Laurel, MD
20707, United States

Hours

Reviews

4.0
197 reviews
5 stars
118
4 stars
28
3 stars
15
2 stars
6
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and professionalism of staff, others reported rude and unhelpful interactions.

Product Availability

Customers appreciated the wide variety of products available, but some noted issues with stock levels and receiving incorrect items.

Store Experience

The store is generally described as clean and organized, but there are complaints about long wait times and understaffing during busy periods.

Printing Services

The printing services received significant criticism for poor customer service and malfunctioning equipment, leading to frustrating experiences for customers.
  • BM
    Barbara Murone
    Dec 7, 2025
    5.0
    Cashier 1042775 in Laurel MD excellent customer service and knowledge of product Great to see
  • CC
    CrazyCatLady
    Oct 12, 2025
    5.0
    we stopped at Staples to get a new office chair for my husband. He spends an awful lot of time sitting working in the chair. They had a wide variety of chairs to try out. We found one that made all our needs and was very comfortable. They had a great price on it with their rewards program. So we’re pretty happy.
  • AK
    Alicia Keels
    Oct 9, 2025
    5.0
    My local Staples store always provides top tier customer service. From the time I walk in until I check out, I am getting helped along the way.
  • SM
    Sheila Mills
    Sep 28, 2025
    5.0
    Friendly and helpful staff and found what I needed
  • LM
    Luchi Martinez
    Sep 28, 2025
    3.0
    Muy bueno el producto , muy rápido el tiempo de entrega , pero muy mala la atención al cliente ni siquiera te hablan mucho menos te van ofrecer cualquier otro servicio de verdad son muy cortantes , con una actitud muy descortés

Frequently Asked Questions About Staples

What services does Staples in Laurel, MD offer?

Staples offers printing, shipping, technology, travel, recycling, direct mail, design services, passport photos, Amazon returns and pickup.

What products can I find at Staples in Laurel?

You can find computers, laptops, printers, office supplies, furniture, cleaning supplies, and accessories from brands like Dell, HP, Apple, Canon, and more.