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Staples

4.0
(204 reviews)

Business Details

(301) 604-4991

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Laurel, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
14280 Baltimore Ave (Rt. 1), Laurel, MD
20707, United States

Hours

Reviews

4.0
204 reviews
5 stars
123
4 stars
28
3 stars
15
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and professionalism of staff, others reported rude and unhelpful interactions.

Product Availability

Customers appreciated the wide variety of products available, but some noted issues with stock levels and receiving incorrect items.

Store Environment

The store is generally described as clean and organized, but some reviews mentioned outdated equipment and maintenance issues, particularly in the printing area.

Staff Knowledge

Several customers highlighted the staff's knowledge and willingness to assist, although there were instances of poor service from specific employees.
  • JS
    Jean Simpson
    Feb 16, 2026
    5.0
    Staff is very helpful!
  • TG
    Tamia Green
    Feb 11, 2026
    1.0
    The cashier, Gregory, was rude and passive aggressive when I was doing Amazon returns. Not saying Hello (after I initiated a Hello), slapping the labels on the packages, and overall rude when verbalizing the instructions. Once his coworker walked by he was courteous and kind to him so I don’t know what his deal was.
  • DC
    Donna Cameron
    Feb 5, 2026
    5.0
    It was more than just my order today. Service is always good in the Laurel, MD Staples store. Copier "misbehaving"? Someone comes running to help. Custom order? Done as requested. Available as promised and on time.
  • BM
    Barbara Murone
    Dec 7, 2025
    5.0
    Cashier 1042775 in Laurel MD excellent customer service and knowledge of product Great to see
  • CC
    CrazyCatLady
    Oct 12, 2025
    5.0
    we stopped at Staples to get a new office chair for my husband. He spends an awful lot of time sitting working in the chair. They had a wide variety of chairs to try out. We found one that made all our needs and was very comfortable. They had a great price on it with their rewards program. So we’re pretty happy.

Frequently Asked Questions About Staples

What services does Staples in Laurel, MD offer?

Staples offers printing, shipping, technology, travel, recycling, direct mail, design services, passport photos, Amazon returns and pickup.

What products can I find at Staples in Laurel?

You can find computers, laptops, printers, office supplies, furniture, cleaning supplies, and accessories from brands like Dell, HP, Apple, Canon, and more.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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