With a focus on the community of small businesses and consumers, Staples in Laurel, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported rude and unhelpful service, particularly in the printing area.
Product Availability
Customers appreciated the wide variety of products available, but some noted issues with stock levels and receiving incorrect items.
Store Cleanliness
The store is generally described as clean and well-organized, contributing to a positive shopping experience.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided excellent assistance, particularly in helping customers find products and navigate services.
Checkout Experience
There were complaints about long wait times at checkout and issues with staff availability during busy periods.
CC
CrazyCatLady
Oct 12, 2025
5.0
we stopped at Staples to get a new office chair for my husband. He spends an awful lot of time sitting working in the chair. They had a wide variety of chairs to try out. We found one that made all our needs and was very comfortable. They had a great price on it with their rewards program. So we’re pretty happy.
AK
Alicia Keels
Oct 9, 2025
5.0
My local Staples store always provides top tier customer service. From the time I walk in until I check out, I am getting helped along the way.
SM
Sheila Mills
Sep 28, 2025
5.0
Friendly and helpful staff and found what I needed
LM
Luchi Martinez
Sep 28, 2025
3.0
Muy bueno el producto , muy rápido el tiempo de entrega , pero muy mala la atención al cliente ni siquiera te hablan mucho menos te van ofrecer cualquier otro servicio de verdad son muy cortantes , con una actitud muy descortés
CA
Carol Aguilar
Aug 18, 2025
1.0
Worst store and customer service ever, nobody acknowledge you, short staff all the time, I was in line for over 30 min and two lady’s were working glued to each other without making eye contact with all the clients waiting in line. So unkind, disrespectful and no sense of urgency at all. There were 7 people in line and NO ONE came to apologize or to talk to customers about the wait time if the store HAS NO team members they should not have the options to make returns from Amazon.
Staples offers printing, shipping, technology, travel, recycling, direct mail, design services, passport photos, Amazon returns and pickup.
What products can I find at Staples in Laurel?
You can find computers, laptops, printers, office supplies, furniture, cleaning supplies, and accessories from brands like Dell, HP, Apple, Canon, and more.
What are the store hours for Staples in Laurel, MD?
Monday to Friday from 8:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM, and Sunday 10:00 AM to 6:00 PM.
Does Staples in Laurel offer pickup and delivery options?
Staples is located at 14280 Baltimore Ave (Rt. 1), Laurel Lakes Centre, Laurel, MD 20707.
What payment methods are accepted at Staples in Laurel?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there any recycling services available at Staples?
Yes, Staples provides electronics, ink cartridges, and battery recycling services.
What nearby places can I visit when shopping at Staples in Laurel?
Nearby, you can visit Laurel Lakes Center shopping and cinema complex, CAVA Mediterranean Restaurant, and Michaels Stores for arts and crafts.
Is there a nearby UPS Access Point near Staples for convenient shipping?
Yes, there is a UPS Access Point location near Staples, making it easy to drop off or pick up packages.
What other stores are close to Staples for additional shopping options?
Close by are Five Below for discount and fashion accessories, Ross Stores for department and clothing items, and DSW Designer Shoe Warehouse for shoes and accessories.